AT&T Store

  4.5 – 355 reviews  $$ • Cell phone store in Ontario, California

Stay connected with AT&T in Ontario. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Ontario for every need. Enjoy the flexibility of an Ontario prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE, which includes HBO Max™. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost. With all of the time many of us spend online, we expect a lot from our Ontario internet service. That’s why you need fast, reliable internet from AT&T. With AT&T Internet in Ontario, you’ll enjoy 99% reliability and strong Wi-Fi connectivity throughout your entire home.

Retailer providing wireless plans & a range of phones, devices & accessories.

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Friday10AM–8PM
Saturday10AM–8PM
Sunday10AM–7PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM

Address and Contact Information

Address: 2200 S Grove Ave Suite 101, Ontario, CA 91761
Phone: (909) 923-6194
Website: https://www.att.com/stores/california/ontario/75232

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2 AT&T stores in Ontario · Ontario Grove. Open until 8:00 PM. 2200 S. Grove Avenue. Suite 101. Ontario , CA 91761. US · Ontario Mills Mall. Open until 7:00 PM.

Review Summary

arlene castillo
Thee best customer service I’ve received in this location in a long time.
MarcPau Robles
Best service ever at this place..
Yolanda Schwartz
I go up to the manager and tell him that I just need a piece of paperwork.
Michael Heredia
My experience with this store has been the best out of all stores I been to for services or devices.I was greeted by everyone as soon as I walked in and they helped me save for my phone and and my cable bill for better options and way cheaper prices. The person helping was Drew and let me tell you this guy is the best. He showed me everything personally how it works and the differences. Really recommend this store and the employee.
Christina Walden Chavez
I want to thank Ruby and Juan for an amazing job resolving my issue with my billing. This store and the staff here go the extra mile to take care of you no matter what the situation is!! ****THIS IS MY STORY OF THE PAST MONTHI recently needed to reach out to customer service to discuss the disastrous condition out of my account I’v once again. I was transferred to business mobility, loyalty department, and customer care department. I was hung up on numerous times. I was placed on hold for 1 to 2 hours at a time. When I did not receive the level of customer service that I required I asked to speak to a supervisor, I was repeatedly told that no one was available to speak to me. Afraid that my service may be uninterrupted due to the amount of my bill I want to my local AT&T store to seek assistance from a manager there. It was at that time that I had the good fortune of meeting Juan and Ruby at the Ontario store. They both we’re able to review my account explain inconsistencies and correct errors. I am completely satisfied with the condition my account and the customer service that I received from the managers and the store in Ontario. However, customer service is seriously lacking. As a customer I feel it would improve your customer service if phone representatives were trained better.
david surgick
Soy was great and helpful. Ruby and Gloria was were super friendly with my family. And David the manager was super chill. Thanm you guys.
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