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Retailer providing wireless plans & a range of phones, devices & accessories.
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Address and Contact Information
1120 Truman St. Ste 103, San Fernando, CA 91340
Phone: (818) 365-3484
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And all three times I have received great service.
Store smelled like fried food, sales rep was terrible.
And told me about specials and options.
I walked in today hoping to have been helped by one of the team members in the store but instead I was welcomed very rudely. I wasn’t offered to sit and the team member was not trying to answer any of the questions. All her responses were for me to contact AT&T through the phone. She didn’t even let me explain my self fully before she rudely cut me off and said “this type of AT&T store can’t help you”. She was just trying to get rid of me as soon as possible. I felt really insulted as she continued to be rude and loud. At the very end I walked out very upset and more confused than before… she gave me a phone number and told me to figure it out. Worse customer service I have ever received. I’m now double guessing my choice of switching over from Verizon. AT&T has given me such a hard time since switching. Even contacting though phone is a hassle and with everything going on in the world I’d hope they’d be a little nicer.
Service was very good Told items I bought were pay taxes only free items Only to find out after purchase I will be billed later don’t want to pay for free items
There was no wait, that was a pleasant surprise! The associate was friendly and very knowledgeable. She transferred all my data to my new phone. And told me about specials and options. Best AT&T store I’ve ever been in!