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Soft Shell is Petaluma’s Oasis for Relaxation, Healing, and Rejuvenation Soft Shell is a day spa in central historic downtown. Established in 1996 Soft Shell is a offers CAMTC Certified Massage Therapy. Therapeutic Facials, Body Treatments and expert Waxing performed by Licensed Professionals only. Soft Shell Boutique carries professional skincare lines, local handmade soaps, aromatherapy lotions, balms, bath salts, bath sponges, brushes, rocks, jewelry and many other thoughtful gift items. Soft Shell is a salon distributor of Bare Minerals make-up and skin care products. Gift Giving is easy and one-stop. Pick-up and Shipping available for products. See website for more information.
Hours
| Friday | 10AM–6PM |
| Saturday | 10AM–6PM |
| Sunday | 10AM–5PM |
| Monday | 10AM–6PM |
| Tuesday | 1–6PM |
| Wednesday | 10AM–6PM |
| Thursday | 10AM–6PM |
Address and Contact Information
Address: 18 Kentucky St #10, Petaluma, CA 94952 Phone: (707) 773-4950 Website: https://www.softshellpetaluma.com/
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Day Spa | Soft Shell | Massage | Facials | Makeup
Soft Shell is the premier Petaluma Day Spa and Relaxation Boutique. Services include massage therapy, spa facials, waxing, and makeup.
Service Menu for Soft Shell Day Spa Petaluma
NOW OPEN FOR MEDICAL MASSAGE with Doctor/Chiropractor referral. Massage · Facials · Waxing · Makeup · Soft Shell · 18 Kentucky St, #10 · Petaluma CA …
SOFT SHELL – Skin Care – 18 Kentucky St, Petaluma, CA
121 reviews of Soft Shell “i had my first real massage here when i was 19. i don’t remember if it was a gift or i just wanted one finally. but i went and Michelle (i …
Review Summary
Josh Kloepping
The staff are excellent, and the prices are reasonable.
Heather Faria
Knowledgable, helpful and friendly people, great, safe products.
Scott Murphy
With regular therapeutic massage I’m able to be almost pain free.
Anna Hautzenrader
Joanna is amazing. She puts the therapist in massage therapist. Probably the best massage I’ve ever had. Will definitely be back. She focused on the problem area I mentioned (my neck/shoulder) just enough without neglecting or rushing through the rest of my body. Pressure level was perfect- strong enough to work on the knots without being too intense. She checked in enough to make sure I was comfortable without being too chatty.
Sarah Grace H
I had one great eyebrow wax here–truly phenomenal. The woman was kind and overly attentive. It was a great experience. She made me feel and look great. I came back and had a new person. This other person was so-so. She never asked me any questions about how I wanted my eyebrows shaped and left feeling demoralized because they looked so bad and there was not a way to fix them. I think this place is okay if you are picky about who you get. There is definitely a difference in quality between estheticians. I’m probably not going to go back.
Storm Cloud
I’ve been here 3 separate times. The first time was for a wax and an eyebrow shaping. She was very nice especially it being my first time however, bc I waited in the room after she left from my wax for my eyebrows to be done, I could hear everyone outside complaining that I was playing with myself bc I was taking so long. I was already dressed in the room, just waiting for her to come back for my eyebrows. Since she didn’t come back in, I went out and paid in cash. The lady behind the register acted like she didn’t want to touch my money bc they all made an assumption about me that was wrong. I did finally get my eyebrows done and when I went to pay for that, the person at the register tried to charge me a second time for my wax. When I said I had already paid for the wax she said, I can see that. Well if you can see that, why are you trying to charge me again? The second time I went back for a wax, I saw another person and the experience was much better so I went back a third time. However, the third time after my wax, before I got dressed, I sent a message to my husband to come get me. Bc the door was left open I could hear the conversation outside and they were saying that I was already taking pictures and it was good the door was left open so I wouldn’t be playing with myself. There was also discussion about my payment even though I had already asked for a quote before making the appt. I will never be coming back here. As a customer, I don’t appreciate the slander. I have to deal with rude people in the work place and in daily life when I leave my home. I shouldn’t have to put up with it as a customer. If that’s how you see your customers then maybe you shouldn’t have any Thanks but no thanks. Yes this was my experience here and not believing me doesn’t change the fact that it happened to me here. I don’t need a response or an apology. I just want other people to know how I was treated there so they can consider going somewhere else before it happens to them too.