Neiman Marcus offers unparalleled collections of the highest quality clothing, shoes, handbags and cosmetics from world-renowned designers for men, women and children. Come visit Neiman Marcus and let our exceptional staff help you create an amazing shopping experience.
Retailer of upscale apparel, handbags, fragrances & more from the Italian designer.
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 10AM–7PM |
| Friday | 10AM–7PM |
| Saturday | 10AM–7PM |
| Sunday | 12–6PM |
| Monday | 10AM–7PM |
| Tuesday | 10AM–7PM |
| Wednesday | 10AM–7PM |
Address and Contact Information
Address: 9700 Wilshire Blvd, Beverly Hills, CA 90212 Phone: (310) 550-5900 Website: http://www.neimanmarcus.com/store/info/store.jhtml?storeId=10/LA
Photo Gallery
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Review Summary
Captain America
Just got some chealsy boots great selection of designer products !
Fred Mariscal
Enjoy the great drinks, food and service!
Edward Pages
Ample free parking n extremely helpfull staff adds to the great experience.
Pepsi Caligone
We had so much fun. Everyone made us feel welcome and knew what they were talking about in each department. I had not been to an actual storefront in over 20 years because there is not one in my state. Gina walked around with me and helped me find what I needed. Others were also happy to help her locate things for me. They were by far the most unselfish group of commission workers I have ever been around. We will be back.
Brian Tanklage
Neiman Marcus is ALL about service. You certainly pay a higher price… but the level of customer care is so much higher than other high end retail stores. as usual, a great experience. they are having their usual sale which would typically keep me away bcs of the mad rush of people trying for a deal.
Eva Peterson
Horrible customer service experience on 5/6/21.There was a long line and 3 customer service representatives were oblivious, one was new and did not know how to do a more complicated return. Two were working with other Neiman Marcus employees. When it was my turn, the woman rudely left to switch with the new customer service representative. The new one then attempted to help me. First she said it was the wrong item because the color was different, it was not, I pointed it out to her. She never apologized. Then she told me she could not return a handbag I purchased online, I had to go to the handbag department. She was wrong and made me wait in line again.Suggestion: if you are going to hire rude employees at least teach them policies and a nicer way to treat customers. You don’t start a transaction by wrongly saying “this is not the same item.”Also, I wanted to speak to the sore manager, I was told she was busy. I was given her name, Gretchen who I then tried to reach by phone, it was impossible. Waited on hold for 5 minutes and no one came back on phone.What is happening Beverly Hills Neiman Marcus???? And who is managing the store so poorly?