High-end chain with stylish & traditional furniture & home accessories, plus design services.
Service Options: In-store shopping · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits ·
Hours
| Tuesday | 10AM–6PM |
| Wednesday | 10AM–6PM |
| Thursday | 10AM–6PM |
| Friday | 10AM–6PM |
| Saturday | 10AM–6PM |
| Sunday | 12–5PM |
| Monday | 10AM–6PM |
Address and Contact Information
Address: 152 S Central Ave, Hartsdale, NY 10530 Phone: (914) 684-0360 Website: https://www.ethanallen.com/on/demandware.store/Sites-ethanallen-us-Site/en_US/Stores-Details?StoreID=575&utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_term=575
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Review Summary
Mildred Castro
Excellent service and quality furniture
vivien salmon
Janice guided me to the inquired sofa.
Francisca Sanchez
We have other rooms to furniture in our home but we are going elsewhere.
Francisca Sanchez
PURCHASE FROM HELL!! We extremely happy to furnish our new home, the designer Deborah was very attentive and responsive while we were BUYING and picking the furniture. We had a large order placed late January, they promised 12-14 weeks for shipping and delivery, never received a phone call about how delayed our furniture will be shipped or delivered. I decided one day to check the status, given that I didn’t hear from them in around 12 weeks. To my surprise, I had furniture to be shipped as far as 10 months after the purchase. I tried to contact my designer Deborah thru emails and phone calls, I didn’t received a courtesy call back. I decided to show up to the store, Deborah was very apprehensive to help, always mentioning the agreement of purchase on my end, but not acknowledging that they were the one not meeting what they had promised. The argument got heated and we requested the manager. They stated that canceling the missing items was not an option, the solutions that Barbara (the manager) offered was to change the items from something in the clearance section (that was the only way to ensure that they have the item for delivery quickly), a loaner from their main center. We were desperate for solutions, we checked the clearance section, but they didn’t have anything, our other option was the loaner. They said will contact us with options;2 weeks passed we didn’t hear from them, ignored phone calls and emails from my designer. Finally, after all my insistence Barbara sent an email with 2 options from a loaner. Are we happy with the loaner? Of course not, but we didn’t have an option. After all these we still in the limbo, we don’t know when we will receive anything. We are just tired of chasing people around. This was supposed to be a great experience but it has been a nightmare. I do have to say their furniture is great and looks beautiful but I do not think is worth to wait up to 10 months to receive it. We are extremely disappointed with the service. We have other rooms to furniture in our home but we are going elsewhere.
vivien salmon
On April 10, 2021, I walked into Ethan Allen in Hartsdale, NY, looking for a particular sofa I saw on the website. I was greeted by the most professional interior design consultant, Janice Terry. She was customer-centric, knowledgeable about the product as well as other products in the store. Janice guided me to the inquired sofa. To ensure my home was of the best quality and design, she was impeccably creative with, style, and innovation. Needless to say, I brought the sofa, 2 chairs and a rug! Janice, interpersonal skills was truly exemplary and represented the organization. Janice, has the know how to embrace and engage potential customers, I will be back. Thank you, Janice, for the wonderful opportunity to explore Ethan Allen. V. Salmon
JJ G
Really beautiful, custom furniture. The staff was super helpful and explained all the vast options and decor in the store. The prices are higher than you might find from other big name furniture spots, but again the custom built quality and craftsmanship of the pieces is obvious well worth it if you can afford it.Bedrooms, dining rooms, sofa sets, lounge chairs…it’s all here.