Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience – both in our Auburn Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, Adrianna Papell, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®.
Retail jewelry chain featuring engagement rings, timepieces & designer collections.
Located In: Auburn Mall
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required ·
Hours
| Saturday | 11AM–7PM |
| Sunday | 12–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
| Friday | 11AM–7PM |
Address and Contact Information
Address: 1627-09 Opelika Rd #9, Auburn, AL 36830 Phone: (334) 887-3500 Website: https://stores.kay.com/al/auburn/1627-09-opelika-rd-.html?cid=YEXT
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Local Jewelers in Auburn – 1627-09 Opelika Rd. – Kay Jewelers
We are fully committed to providing a superior shopping experience – both in our Auburn Kay Jewelers Store and online. Our jewelry consultants are empowered …
Kay Jewelers locations in Auburn, AL
Kay Jewelers locations in Auburn, AL. … Auburn, AL. 1627-09 Opelika Rd.9 Auburn, AL 36830. (334) 887-3500(334) 887-3500. Open Today: 11:00 AM – 7:00 PM.
Kay | Wedding, Engagement & Fashion Jewelry
Kay Jewelers carries a wide selection of jewelry from engagement to fashion jewelry! Explore our online jewelry or find a store near you!
Review Summary
Maurice Blumberg
Lots to choose, great quality and price.
Carson Daley
The manager told me that I should not wear my ring to sleep, work or shower.
GwendolynTruelyblessed Streeter
I just Loved their new customer service.
Teresa HEndrick
Husband purchased a ring for me Dec I within that month I had to bring it back missing a stone, so after being sent off for 3 weeks, but told it would be a few more weeks, we told then No.. so they replaced the ring with another one just like it, 2 weeks later I went by to get it checked because it had sharp points on it, after them looking at it, stone was lose.,this was the second ring to be sent off and still not back..asst manager Teresa is a joke. We want a refund but they will not give us one . This was nit a little money this was a few thousand.I do not recommend
Maurice Blumberg
Love the place. Ask about Dana Augustine show. Lots to choose, great quality and price. Also the woris all done in the day.
Lisa Crenshaw
This Kay’s is an absolute joke of a business. Let me start by saying that things happen so I don’t let first impressions or accidents stop me from giving a place or a person another chance. Well, at some point you have to realize that a place is just bad. Particularly, the Kay’s at the auburn mall is just bad. The staff is inconsiderate and I am no longer dealing with them.Five years ago this store lost my wedding band. While it was out for a routine inspection. This was after a series of minor mishaps. This mishap is not minor and a wedding ring is a very personal item. The Kay’s staff was neither sympathetic nor helpful in resolving the issue. After months without a ring they finally determined they’d replace with a similar ring of equal or lesser value. This occurred after I started coming in and calling bi-weekly. The staff forgets malls echo and they’d say oh here she comes and make other snarky comments about me. Let’s not forget this had been months without the wedding ring my husband picked for me.I finally get that ring of equal or lesser value. I determined I no longer trust bringing my rings to them for inspections. Within the first few months the diamond falls out. I was pretty upset. Took it back where again it took a couple of moths to fix and be returned to me.I email corporate. I get a generic apology and $50 gift card that will require me to spend money in order to use it. I returned the card and along with a no thanks.Since then I have been hesitant to take my rings in. Understandably, I believe. But I do take it in for the inspections and cleaning. Covid happens. They aren’t taking any cleanings or inspections.This week my diamond fell out again. I was pretty upset that this could happen again. I take it to the auburn mall and the callous manager wants to charge me because I cannot prove it was inspected this year. I tell her my history of issues with Kay’s. This callous manager says She doesn’t care what happened before and can’t do anything with that. I will have to prove I had it inspected or pay to fix it. Despite the fact I have a lifetime warranty my husband paid for. Despite the previous troubles I’ve had. I said can you not see why anyone would be hesitant to bring their rings back? She may or may not be the one responsible before but her attitude towards the situation is pretty cold.Livid doesn’t begin to describe my emotions at the moment. Disgusted. Insulted. Saddened. That in this day and age people have no empathy or kindness in dealing with an emotional sentimental trinket like a woman’s wedding band. I kindly told her to give me my rings back and that Kay’s will NEVER get another dime of my money.