Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Located In: Best Buy
Hours
| Saturday | 10AM–8PM |
| Sunday | 10AM–7PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
Address and Contact Information
Address: 805 Texas Ave, College Station, TX 77840 Phone: (979) 693-2745 Website: https://stores.bestbuy.com/tx/college-station/805-texas-ave-s-332/geeksquad.html?ref=NS&loc=ns100
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Review Summary
J. S. McLin
I had a good experience with these guys.
Krishna Kaushik
They are not equipped to do a simple drive installation on a laptop.
Luke pollard
I took it in for them to simply wipe the dam thing.
Jan O’neill
They were wonderful fixed my computer with in 24 hours. Thank you
CL
Brought my laptop in because the battery was drawing too much power so it short circuited itself to prevent damage (I now know this is common and can often be fixed by holding the power button for 10 seconds or pushing the battery reset pin hole on the back).However, I was told there was no way it was my battery and that my motherboard was damaged. They immediately jumped to saying my computer needed to be completely wiped, and that it would take 8 weeks.The geek squad members are not knowledgeable, and do not know how to run simple diagnosis tests to find a potential cause. They simply jump to the worst case scenario out of a lack of understanding of electronics.Do not go here. Agent Kyle is terribly uneducated for this job. Sad since he’s an Aggie grad.
Andrea Scott
After an amazing experience with the online Geek Squad, I was encouraged to set up an appointment with the Best Buy in College Station, Texas because of a touch pad issue. I took the computer in with a small dent to one lower corner and that was noted in the notes upon check in. The repair took less than 48 hours which was awesome. HOWEVER, when I went to pick up my computer, it had received extensive damage to the framing and the screen (See PICS). The screen has now has a small crack in the top right corner, fading in the pixels and is separating from the main frame. The Geek Squad Supervisor and the General Store manager both told me that there was no way to know that the damage was done by their squad rather than by me because the vague notes taken by the tech simply said ‘damage to corner of computer from drop.’ When asked how they would make it right, the general manager said, I have the ability to give away the entire store if I wanted. I have that kind of power, but I am not going to do anything in this situation. The GS supervisor said that as a small business owner, I should always have a ‘back-up- computer’. As a photographer, this computer is directly tied to my income. I am extremely disappointed and now will have to wait 2-4 weeks for my computer to be shipped off and repaired. Thankfully, I have the warranty because they have made it very clear that they will assume zero responsibility.