Zales

  3.3 – 10 reviews  $$ • Jewelry store

Zales Jewelers has been America’s diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 456 jewelry stores ready to serve you. Book an appointment today or visit our store to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches.

Chain retailer offering a wide variety of diamond & precious jewelry in classic & designer styles.

Located In: Central Mall

Address and Contact Information

Address: 3100 FM 365, Port Arthur, TX 77642
Phone: (409) 727-2422
Website:

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Review Summary

Brittney Graham
Staff is great and very friendly!
Jennifer Proffitt
Took it back wanted my money back since I paid cash.
Aaron Smith
First of all the service was terrible.
Lisa Westphal
They lost my wedding band! Sent in 4 items got back 3. They gave me the run around for 3 to 4 weeks when I started questioning why 3 of my items were received and 1 was mysteriously still being repaired. Mind you all I was getting was rhodium plating. Zales had no remorse over losing something so sentimental, they acted like it was no big deal handed me a replacement like that justified anything. I’m devastated Zales took away a piece of one of the most important days of my life!
John Stirman
The ladies here were incredibly helpful; they were able to print what we needed in order to get our rings properly inspected and sent off for replating. Also spent a lot of time with me and my wife helping us think of a ring for us to get for our anniversary. 🙂
Maria salazar
Very bad service. The woman who I worked with was little to no help. She wanted to add more fees to my purchase. She had a terrible attitude and made it seem that I should’ve been grateful to buy from her.
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