Zales

  3.7 – 15 reviews  $$ • Jewelry store

Zales Jewelers has been America’s diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store in Lufkin to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches.

Chain retailer offering a wide variety of diamond & precious jewelry in classic & designer styles.

Located In: Lufkin Mall

Service Options:  In-store shopping · In-store pickup

Health and Safety:  Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits · 

Hours

Saturday11AM–7PM
Sunday12–6PM
Monday11AM–7PM
Tuesday11AM–7PM
Wednesday11AM–7PM
Thursday11AM–7PM
Friday11AM–7PM

Address and Contact Information

Address: 4600 S Medford Dr, Lufkin, TX 75901
Phone: (936) 639-4424
Website: https://stores.zales.com/tx/lufkin/4600-s-medford-dr-.html?cid=YEXT

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Review Summary

Ramon Garcia
Amazing customer service
Chelsea Bullard
I was told whenever the location opened to just come in for my inspections.
ana sauceda
The sales representative were very friendly and helpful
Chelsea Bullard
Due to Covid this location has been closed until recently. I was told whenever the location opened to just come in for my inspections. So I did. Only to be informed “Did you make an appointment?” To which I told them no I didn’t know I needed one. (There’s no one else in the store other than workers…) “we started the appointment process yesterday, we can’t help you today because we require you to have an appointment.” So I logged online made the appointment for Friday and showed the lady I had a confirmed appointment time. Nowhere on the outside of the store does it say they require an appointment, and I was not informed that I needed one when I card to verify they were open an HOUR before I got there… I live an hour away. I took off work early to take care of my business. I understand there are new rules but when there is NOONE else in the store that needs help, and all I need is an inspection, heaven forbid someone help me today …absolutely ridiculous!
ticara ray
The women in this store are rude not listed on website that store is closed for lunch then when they do open one runs to back like its not customers waiting to come in store will not come back in here
Graham Bailey
no one picks up the phone
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