3.7 – 31 reviews $$ • Jewelry store
Zales Jewelers has been America’s diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store in Decatur to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches.
Chain retailer offering a wide variety of diamond & precious jewelry in classic & designer styles.
Located In: Decatur Mall
Service Options: In-store shopping · In-store pickup
Health and Safety: Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits ·
Hours
| Sunday | 12–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
| Friday | 11AM–7PM |
| Saturday | 11AM–7PM |
Address and Contact Information
Address:
1801 Beltline Rd SW, Decatur, AL 35601
Phone: (256) 340-0277
Website: https://stores.zales.com/al/decatur/1801-beltline-rd–sw.html?cid=YEXT
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Zales locations in Decatur, AL
Zales locations in Decatur, AL. … Zales Decatur, AL. 1801 Beltline Rd. SW Decatur, AL 35601. (256) 340-0277(256) 340-0277. Open Today: 11:00 AM – 7: 00 PM.
Review Summary
Montez Orr
The Customer Service I received from Mr Ken was Amazing.
Stewart Borden
Always rude the staff has 0 experience in jewelry.
Millie Orr
The sweetest sales people !!
Courtney Henderson
I am not one to complain about things out of a store physical control such as time on repairs, but the customer service and attitudes in this store is unprofessional. I not only had to deal with it via phone checking the status of my order when I had received emails stating my order was ready to pick up (when it was not) but also walking in this store as one lady working behind the counter yells to complain about a customer calling to check status of their repair. I am not sure if they need to update their emailing system or what, but my experience was absolutely horrible, do not recommend.Also, when we purchased the warranty on the necklace, was told the jewelry would be replaced, not shipped off to be fixed and take a month to be returned. All around unhappy with this experience.
Jammaal Flanagan
Thanks for the upgrade, she loved it and evidently loves me too… She said YES!
Ron Melson
I have never been so mad at a store policy when we recently went to the store to have wedding ring resized. We got into the store no-one was there and they would not see us said we had to have an appointment. I will never go back I only hope thru learn what customer service is.
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