Xtreme Discount Mattress

  4.1 – 95 reviews   • Mattress store

Xtreme Discount Mattress of Niagara Falls, New York is a locally owned and operated retailer of quality, comfortable mattresses. We sell mattresses at half the cost of our competitors while providing you better products. Let our salespeople show you mattresses that are well-built and comfortable at unbelievable prices. Please see our website for more information.

Service Options:  In-store shopping · Delivery

Hours

Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–8PM
Saturday10AM–5PM
Sunday12–5PM
Monday10AM–8PM

Address and Contact Information

Address: 1340 Military Rd, Niagara Falls, NY 14304
Phone: (716) 689-5939
Website: https://www.xtrememattress.com/?y_source=1_MTU1OTQzNDAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

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Review Summary

David Lautz
Good prices, good service.
Patrick Slusser
Awesome staff and great deals.
Justin Clark
Extremely helpful and courteous customer service.
Michelle Per
Beyond aggravated with this place, and I haven’t even gotten a mattress yet. I purchased my mattress on Friday the sales guy was helpful and even attempted to locate the one I purchased for pickup that day. When he couldn’t locate it, I was told it would be 10-14 days for pickup which was not ideal but willing to work with it. The next afternoon I received a voicemail from the store saying my mattress was in, so I thought it was a bonus and called this morning to make arrangements for pickup to which a completely different employee told me it was there and I could go pick it up. Make arrangements to pickup and get to the store to be told that it was not in and they don’t know why I was called. At this point I’m contemplating canceling my order as if they are this unorganized I have no faith in the product I will be receiving and really starting to believe all the negative reviews are the truthful ones and it seems more often than not people seem to be disappointed.To your response: errors happen everyday and I fully understand this, it was not the initial call on Saturday that was the issue as there was time to correct the issue on Monday when I placed a call to what I thought was the store and was in touch with a customer service agent who never informed she was not in the store and verified yes my bed was in and could make arrangements to pick up. Maybe your customer service reps should verify information before they tell a customer something as this was the reason for my cancellation. I do not trust businesses that operate this way and from the multiple negative reviews I see a pattern and couldn’t trust that I would be getting a quality product for less considering I paid similar prices for name brand less than 2 miles from your store and got it the same day. So no you will not get my business again best regards
Sheila Terrana
Prices comparable to other stores. But delivery company they have is AWFUL and RUDE!! When they delivered my new mattress and boxspring, one of the guys walked right through my flowerbed breaking my solar lights, stepping right on them. He didn’t even care that he did it. He had plenty of room to bring it up the driveway just like the other gyt did with the boxspring. They carried both in the house and the plastic that was covering the mattress and boxspring were covered in mud. DON’T USE THEIR DELIVERY PEOPLE!!
David Lautz
Good prices, good service. Mattress was delivered quickly, and is good value. Ordered full size mattress for guest bedroom, it’s very comfortable.
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