Located In: Sun Garden Shopping Center
Hours
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
Address and Contact Information
Address: 1566 Monterey Rd Unit 20, San Jose, CA 95110 Phone: (800) 934-6489 Website: https://www.xfinity.com/local/ca/san-jose/1566-monterey-rd.html?CMP=ORG:OTH:BAU:ALL:COM:GEN:INT5446cc3b393b1
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Review Summary
Lucas Carlson
Great service extremely helpful staff
Christina Workman
Great customer service even though I was unable to compete my transaction.
Jose J Ortiz
Not recommend this place at all Very bad service
Christina Workman
Stacey was very helpful. Went above and beyond. Great customer service even though I was unable to compete my transaction. She was 5 stars.
Charlotte Sagouspe
Xfinity is no longer a viable place to find decent cableTV, internet, or phone service.
Rujuta Vivek Tamhankar
My review is regarding online Xfinity account. Wasn’t sure where to post it. Hence, writing it on one of the Xfinity stores hoping to get some help. My Xfinity service started in June 2020 and till the date, I have been facing issues with my online account. When I go to My Account, it displays Thank you for your purchase, we are setting up your account and my comcast login details. I am not able to do anything with my account and I get Invalid Credentials error randomly. I could not even schedule my move online, I had to call them and do it. I have raised it to the customer service through chats multiple times but still awaiting fix. Please help.Update on this: So I went back to the technical support team through online chat, they told me that I need to login with my XFINITY ID and NOT THE EMAIL ID. When I did that, all issues were addressed. Now, this is strange because you don’t get any error messages when you try to log in with your email id. I hope this information helps others facing a similar issue.