Woodcraft of Rochester

  4.3 – 58 reviews   • Woodworking supply store

Woodworking specialty chain selling tools & supplies, including books & project plans.

Located In: Henrietta Plaza

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout · 

Hours

Tuesday9AM–7PM
Wednesday9AM–7PM
Thursday9AM–7PM
Friday9AM–7PM
Saturday9AM–7PM
Sunday11AM–4PM
Monday9AM–7PM

Address and Contact Information

Address: Henrietta Plaza, 1100 W Jefferson Rd, Rochester, NY 14623
Phone: (585) 292-9690
Website: https://www.woodcraft.com/stores/rochester

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Woodcraft of Rochester

Henrietta Plaza 1100 Jefferson Rd. Rochester, NY 14467. USA Retail Store Pricing May Vary from Internet or Catalog Pricing. View Map · Events …

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WOODCRAFT – 1100 Jefferson Rd, Rochester, NY

3 reviews of Woodcraft “I like this place alot. … to buy sharpening stones for my straight razors but it’s primarily for woodworking. … Ste 22 Rochester, NY 14623.

Review Summary

John DeMarco
Super friendly staff and the owner is awesome.
Crixus The Gaul
The employees at this location are soooo friendly.
David
Great place, knowledgeable staff, good inventory.
Shannon Duka
HEY Woodcraft!!!!On 3/15 you held a sale on Rikon tools/equipment. My family chose this time to purchase a lathe. You took $3,400 from our bank account in a purchase you said would ship within 3 weeks time. After 4 weeks passed WE called YOU for an update and were told a few more weeks. After a few more weeks passed, WE called YOU and were told JULY…..We then called Rikon who were also equally unenthusiastic about acknowledging how out of control is it to take a payment and provide no product/service for months after your promise date.How is this legal?
robert elkins
PURCHASED A CARBIDE WOOD GOUGE FROM THE ROCHESTER NY STORE FOUR WEEKS AGO. DIDN’T DO THE JOB FOR ME AND I DIDN’T LIKE IT. THERE WAS NOTHING WRONG WITH IT, JMUST WASN’T HAPPY WITH THE JOB IT DID.ALL SALES RECEIP[TS HAVE CLEARLY PRINTED ON THEM. IF YOUARE NOT HAPPY FOR ANY REASON, RETURN IT WITHIN 90 DAYS. WENT TO RETURN IT STORE —REFUSED TO TAKE IT BACK SAYING THE ORIGINAL PACKAGING WAS NOT THERE. I SAID IT DOESN’T SAY THAT ON THE GUARANTEE—STILL REFUSED TO RETURN IT OR EXCHANGE IT.I HAVE 2 LATHES, A DRUM SANDER, A BAND SAW, AND TONS OF WOOD AND SUPPLIES I HAVE PURCHASED FROM WOODCRAFT. NOT ONLY HAVE THEY OFFENDED A GOOD CUSTOMER, BUT I FEEL THEY ARE GUILTY OF FALSE ADVERTISING. IF I SAVED ALL THE PACKAGING FROM THINGS I BOUGHT THERE, I WOULD NEED A SMALL WAREHOUSE.FROM NOW ON, I’M BUYING ONLINE WHERE RETURNS ARE EASY AND RESPECTFULLY ACCEPTED.BUYER BEWARE.
Thomas Lamora
I have been in there several times this year asking advice, looking for products and looking to tools. They have always been friendly, helpful and knowledgeable. I leave with a smile every time.
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