west elm

  3.7 – 17 reviews   • Furniture store

Chain retailer offering a huge selection of modern furniture, home accessories & kitchen items.

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Staff wear masks · 

Hours

Thursday10AM–7PM
Friday10AM–8PM
Saturday10AM–8PM
Sunday11AM–6PM
Monday10AM–7PM
Tuesday10AM–7PM
Wednesday10AM–7PM

Address and Contact Information

Address: 1565 N Victory Pl, Burbank, CA 91502
Phone: (818) 847-9520
Website: https://www.westelm.com/stores/us/ca/burbank-empire/

Photo Gallery

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Review Summary

Anne Swatfigure
Lots of light furniture set up in room like settings.
Christopher Smith
Staff were very helpful and they respected of social distancing.
Beau Immel
Everything is high quality and decently priced for how nice it is.
Beau Immel
Very nice home goods and furniture store in the Burbank Empire Center. Everything is high quality and decently priced for how nice it is. It’s like an IKEA but with well made tasteful items.
Anne Swatfigure
Great store. Lots of light furniture set up in room like settings.
Vesna Bidzan
On 12/21/20, I went for a random shopping at this place. After I decided what to buy, I paid additionally $282.92 for shipping, and “processing.” I was promised that split delivery could be done. Meanwhile, I purchased online 2 more chairs, and paid another $149 for shipping, and processing. I received most of the items delivered at the same time, and assembly was done at my home; however, I recently came from work only to find a heavy piece of a “skinny console” delivered at my front door. I contacted west elm via email, and was notified that they would NOT send anyone to assemble a console for me. I am trying to figure out now how to send the heavy box back to West Elm. Do not trust West Elm’s business practices. They will find the way to misinform you, charge you extra, and then apologize for “misunderstanding.” Go to IKEA. If you have to assemble your own furniture, you pay at least much less.
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