Chain retailer offering a huge selection of modern furniture, home accessories & kitchen items.
Located In: Stuyvesant Plaza
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks ·
Hours
Sunday | 11AM–6PM |
Monday | 10AM–7PM |
Tuesday | 10AM–7PM |
Wednesday | 10AM–7PM |
Thursday | 10AM–7PM |
Friday | 10AM–7PM |
Saturday | 10AM–7PM |
Address and Contact Information
Address: 1475 Western Ave #16, Albany, NY 12203 Phone: (518) 453-0050 Website: https://www.westelm.com/stores/us/ny/albany-stuyvesant-plaza/
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Modern Furniture Store & Modern Home Decor … – West Elm
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West Elm — Stuyvesant Plaza, Albany
West Elm was born in Brooklyn in 2002. A branch of Williams-Sonoma, Inc., we’re focused on the intersection of modern design, affordability and community.
West Elm (Albany, NY) – Facebook
West Elm (Albany, NY). Furniture Store in Albany, New York · 1,175 people like this · 1,213 people follow this · 168 check-ins.
Review Summary
Taoi Seach
Great place for retro furniture styles and newer accent pieces.
R. F.
I ordered custom chairs and the salesperson ordered them in the wrong color.
Kristine Dimas
They have a great staff and quality merchandise.
Kristine Dimas
I had nothing but good experiences here. I’m not quite sure about the bad reviews. But Covid is making deliveries delayed in all industries. We should know that by now. They have a great staff and quality merchandise. I come here for unique gifts for family and friends!
Amelia Tramontano
West Elm has beautiful furniture and decor. You can buy the furniture but don’t expect to ever receive it. Expect to pay almost $1000 for a table, have the delivery date moved 5 times, and STILL not have a table. It’s been almost three months now. I’ve talked to the store 2-3 times and I’m told to just keep waiting. I talked to customer service 2-3 times and they told me to wait. They even reissued my order and the delivery date is still getting moved. I tried tweeting West Elm and they’re just telling me to call customer service again – the same people who aren’t able to get us the table. We are ready to cancel the order but guess what??? The store told us we couldn’t cancel until the table arrives because it’s “en route already.” How does that make sense? So West Elm has our money but we can’t have the table. AND my parents bought a table from West Elm as well and they’re experiencing the same thing. They still don’t have a table they paid for with delivery dates moved and moved and moved. I will never shop at West Elm again. Lesson learned.
Erin P
I ordered an office chair and was told it would come fully assembles then it shows up in pieces! No offer for white glove delivery either. I would have purchased elsewhere if I knew this was the case.