Located In: Walmart Supercenter
Service Options: In-store shopping · In-store pickup
Hours
| Sunday | Closed |
| Monday | 9AM–7PM |
| Tuesday | 6AM–7PM |
| Wednesday | 9AM–7PM |
| Thursday | 9AM–7PM |
| Friday | 9AM–7PM |
| Saturday | 9AM–7PM |
Address and Contact Information
Address: 340 E Meighan Blvd, Gadsden, AL 35903 Phone: (256) 543-7762 Website: https://www.walmart.com/store/301-gadsden-al
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Review Summary
Michael Ford
Had an eye exam and purchased glasses from here.
Jessica
They obviously had a shift change because the staff working wasn’t the same.
Jerresa McGee
I wanted to find a convenient eye doctor closer to home and in network.
Jessica
I was doing some Christmas shopping so I stopped by and inquired about ordering my glasses. I had my exam and prescription from my optometrist so I was just needing to order glasses. The lady I spoke with was very friendly and told me which days would be best for me to come in and order. She explained they took my insurance and that they would be glad to help. Fast forward to the afternoon I decided to go back and go ahead and order the same day. The nice lady from earlier had told me they didn’t close until 7 pm I got there about 430. They obviously had a shift change because the staff working wasn’t the same. The person who greeted me when I walked up seemed very annoyed to be having to help me. When I explained I needed to order frames she started slamming her things putting her gloves on aggressively and slammed the drawer after grabbing the thermometer to check my temp. I was thinking at this time wow what have I done to upset her. She had me sit down to give her my insurance information and she continued to tell me she couldn’t pull up my insurance. She had me looking at frames and with no customers in the office and her at least 20 feet away from me she yells at me to leave my mask on. How can you order glasses without being able to see them on your face? I kept my mask on and realized I couldn’t pick anything without being able to see what I was buying. Kiwi or whatever her name was said she still couldn’t pull up my insurance so I had to pull up my insurance information on my phone. Two more times with my policy number she hatefully said she couldn’t find it. So I ask her what would be a reason it wouldn’t be found? Then all of a sudden she found it. I go back to find some frames and I was pulling my mask down to look in the mirror. At this time both associates are at their desk and there is no customer besides myself in the office. The associates are both 20 ft from me at least and K ( unsure her name) yells at me saying I have to keep my mask on . How can you order glasses without seeing what they look like on your face? I know they knew I was upset because the other associate asked me if something was wrong. I explained how K had treated me since I walked in and asked when they changed staff so I could return. She wasn’t helpful either they just didn’t want to help me and disliked me from the moment I walked in. Discrimination at it finest.
Michael Ford
Had an eye exam and purchased glasses from here. Was told my glasses would be ready by February 2nd. Drove all the way from Wellington to gadsden on Feb 2nd to find out that they forgot to call me to tell me that my glasses were postponed to arrive on the 4th of Feb. So a wasted trip simply because you didnt feel I was important enough to call ahead of time and tell me not to come out until the 4th. Good job. I wish gas was free, but it ain’t, and neither is my time. Next time I will choose another eye care center.
Brandi Richardson
Terrible. Late. Inconsiderate. I hear the the eye examiners having conversations about everything under the sun with patients as they see they have people waiting in line to get just a check up and leave. They don’t take care of their patients. Also as I’m paying out of pocket. And as I’m typing this seeing two of the employees taking care of the same person instead of speeding things up. I do not care if ur a doctor. Judge. Surgeon. Military. Ect. Your only going to get the same respect you give me in return