4.3 – 131 reviews $$ • Cell phone store in Saranac Lake, New York
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As a Verizon Authorized Retailer, Wireless Zone combines the power of Verizon with the dedication of a local business. We exclusively provide Verizon products and services including Verizon Unlimited, Family and Single Device plans, No Contract plans, Business plans, Total Mobile Protection, device activations, upgrades and more. Visit us for competitive prices on today’s most popular phones, tablets, connected devices, and accessories. Get the latest deals from Apple, Samsung, Google, Motorola, LG and beyond. From iPhones to the Galaxy series, to the Google Pixel – Wireless Zone® is dedicated to finding the right device for you. Visit us for all your Verizon products and services – we look forward to serving you!
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required ·
Hours
| Tuesday | 9AM–7PM |
| Wednesday | 9AM–7PM |
| Thursday | 9AM–7PM |
| Friday | 9AM–7PM |
| Saturday | 9AM–7PM |
| Sunday | 11AM–5PM |
| Monday | 9AM–7PM |
Address and Contact Information
Address:
38 Main St Ste 150, Saranac Lake, NY 12983
Phone: (518) 891-7300
Website: https://shop.wirelesszone.com/ny/saranac-lake/38-main-st?y_source=1_MjczNDc3Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
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Review Summary
Debbie Keith
Best customer service and good deals on new IPhone.
Valerie Manne
Keeps jacking prices for cell phone plan options with less actual service!
jaden francis
Thank you so much for the new phone and service plan that meets my needs.
Katrina Norvell
Couldn’t be more pleased with the service and professional at this Verizon Store. Cody in particular was such a patient and kind representative and walked me through several issues step by step. If I ever need help with my phone or phone accessories, this will be my first stop. Gabriel too was super helpful! One of the best Verizon stores!
Shesakillrqueen
Really disappointed in the customer service. I asked to be put on my fiance’s plan and currently had service with another provider. There were 3 people working that day and it took almost 2 hours to complete the transfer. The staff repeatedly told us they had no idea what was going on or what they were doing. It was extremely frustrating. When the number transfer was complete I needed to purchase another phone and was rushed into buying a real P.O.S. I was told that the phone was the same as my previous phone which is was not so, the case I had didn’t fit and also the phone I receieved has very poor performance and I wasn’t really given an option to look at phones due to being pressed for time and the unprofessionalism of the staff. Will stick with Verizon but will not be returning. Your staff needs to be better trained.
Adriana Pariz
Only one person working there. Waited 30 minutes to buy a charger. Could have asked her customer if she could simply ring me up as they spent time decided and chatting about phone plans. Didn’t have an option as no other stores carried what I needed. On the up note, she was very apologetic and thankful for my patience, which by that point was in short supply.
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