Verizon Authorized Retailer – Victra

  4.3 – 94 reviews   • Cell phone store

Located In: Northgate

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Friday11AM–7PM
Saturday11AM–7PM
Sunday12–6PM
Monday11AM–7PM
Tuesday11AM–7PM
Wednesday11AM–7PM
Thursday11AM–7PM

Address and Contact Information

Address: 5800 Northgate Mall, Spc 132, San Rafael, CA 94903
Phone: (415) 233-9076
Website: https://www.victra.com/?y_source=1_MjcyNzEzMy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

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Review Summary

Jon Morales
Alyssa was very helpful and worked hard to get me set up as quickly as possible.
Moe B
These people don’t know what they’re doing and the manager can’t run her staff.
Fred Fielding
Even though it was late, we received great service.
Natalie Coley
Our experience with Ally in the San Rafael Verizon store was great! She is very knowledgeable and extremely helpful with all the products and services that Verizon has to offer. We highly recommend going to see her to get things set up with Verizon!
Suzanne Jagers Neuweld
This was my best experience ever at Verizon. Ali was awesome. She was kind, patient and very respectful. As a former Apple Computer employee, I was so impressed with her knowledge, guidance and kindness. We went in to the store just to explore the offerings. My son was with another carrier but changed over to Verizon today. We purchased an extra device, an Apple Watch, and I’m thinking about another. She was very much in control of the flow of customers and respectful of all of the different types of people who came in while we were there. I told her she was amazing in juggling it all so calmly and in control. She is definitely an asset for Verizon. The Covid precautions were also very much appreciated. Thank you.
Ana López
A random person was working and did not follow through on my order of a new phone. Then why I called no one knew about my order or could look up the information. Do not recommend Thai location.
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