Verizon Authorized Retailer – Victra

  4.0 – 258 reviews   • Cell phone store

Located In: Irvine Spectrum Center

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Thursday10AM–8PM
Friday10AM–8PM
Saturday10AM–10PM
Sunday10AM–8PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM

Address and Contact Information

Address: 649 Spectrum Center Dr, Irvine, CA 92618
Phone: (949) 954-3649
Website: https://www.victra.com/?y_source=1_NTk2MDI4MS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

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Review Summary

Daniel Julson
Super friendly service, and will give you all the deals they possibly can.
Dmitriy Vilkov
Unprofessional staff, long lines.
crispy949
Good selection and in store service.
Ray Onorato
Gage is one of the best professionals I have every worked with regardless on industry. He has the customers best interests in mind and represents the company very well with the highest level of integrity. Verizon is very lucky to have him as an associate. Yeah…he is that good.
Hany Hafez
Unfortunately this is the worst experience ever first with the customer service for 1.29 minutes then , I went to store and met that guy called gage was super rude and keep lie to me to avoid helping me until opal came to helping me out, no one solve my issue but at least opal was honest and respectful but that gage was unprofessional and give me finger . I really cannot believe version doing that with their customersThey took from my card 1350$ and refused to pay back, they said I only can take towards my bill ‍♂️
Raj Normal
Extremely frustrating experience, especially after being a Verizon customer for over 10 years. I came in several days ago to get a new phone. The sales rep gave me misinformation regarding the payment and processing. He also tried to tell me that purchasing over 300 dollars in accessories was required for me to get my phone. At first he said 320 dollars in accessories and then he kept changing the number randomly. Luckily, I contacted Verizon and found out this was not true. What was even more frustrating was that he messed up the payment and processing so I had to drive to another Verizon store (a corporate one) just to be told the sales rep at this location had messed it up, and given me false information. They recommended I file a complaint. All in all, I ended up having to visit multiple stores and spend HOURS resolving the issue he created. Visit a corporate Verizon store, not the Victra stores as the reps can give misinformation about Verizon.
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