Located In: Alhambra Place
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 10AM–9PM |
| Friday | 10AM–9PM |
| Saturday | 10AM–9PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–9PM |
| Tuesday | 10AM–9PM |
| Wednesday | 10AM–9PM |
Address and Contact Information
Address: 100 E Main St Ste 140, Alhambra, CA 91801 Phone: (626) 308-1144 Website: https://www.victra.com/?y_source=1_Mjk2ODAxNi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
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Review Summary
Joeann Preslar
Victor came on time to the installation and completed the work very quickly.
Jun Sun
Staff run around and hang us there Trash Trash Trash Shop Don’t go
Jordan Nistor
Very little wait time and service was excellent.
darrick baker
Ordered a new phone, was told they would call me to let me know when it gets to the store. I had to call them since it had been 5 days already. Spoke with someone who looked up the tracking and said…oh, its here but I don’t know where the phone is and that I would have to come into the store to speak with the guy who originally helped me. I asked him why no one called me to tell me the phone was there and his responseis…we are shorthanded and he was probably busy since he was the only one working. I asked if he could look for it and he said the other guy probably put it somewhere and I would have to speak with him. Talk about bad customer service! I called back and told him he needed to find the phone and guess what? He found it and only then did he apologize!! Getting a new phone isn’t cheap and when I’m told they will call me..I expect a phone call. I have been a Verizon customer for 23 years and I can say that I have never had such bad service. If there was a negative scale..this store and its associates would have a negative 5. I don’t know who their manager is but that manager needs training on how to manage and the basics of customer service.
Amer Abdallah
There was a representative that was helping us was very much like those old fashioned car salesman. Very dry until he saw we were ready to spend money. Not knowledgeable about the phones at all and was trying to push other products on top of the phone. I drove here because my last experience was so great. Dean was all around the best representative I ever had at Verizon. Now that Dean is no longer there I decided to take my business elsewhere or simply online
Prescilla Cardena
Justin took his time working with us and making sure we got all the discounts we qualified for. At the same time he assisted other without any stress. Great experience.