Verizon Authorized Retailer – GoWireless

  3.6 – 119 reviews  $$ • Cell phone store in Santa Ana, California

Located In: Riverview West market place

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Staff required to disinfect surfaces between visits · 

Hours

Friday10AM–6PM
Saturday10AM–6PM
Sunday12–5PM
Monday10AM–6PM
Tuesday10AM–6PM
Wednesday10AM–6PM
Thursday10AM–6PM

Address and Contact Information

Address: 3770 W McFadden Ave Ste H, Santa Ana, CA 92704
Phone: (714) 860-7755
Website: https://www.gowireless.com/stores/ca/santa-ana/santa-ana-riverview-west-marketplace/?y_source=1_MTcyNzcwODUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

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Review Summary

Kevin Scott
Great service at this location
Kay Blood
Friendly staff, security guard on property, clean building
margaritis katsanidis
If you want your work to be done don’t go in this place.
Keven Gonzalez
Worst experience I have ever had, I was promised 3 things when I started my service here and all 3 of those promises where lies told by my Verizon agent who set me up, 2 of those lies were confirmed by the manager of this store. Lucky Verizon corporate is very helpful and mostly fixed it, the Verizon service is amazing but the associates at this store need to stop telling lies and get better training from corporate. I personally will never go shop in this store again and highly recommend shopping online to active new lines or service instead of going into this store
Abhi K
Very bad customer service
Liza Davidsohn
I accidentally broke my Moto z phone glass. I have broken the glass on previous Moto’s phone’s. This time I purchased a new phone elsewhere. Because last time I went to Verizon store, thinking they could repair the glass and ended being charged double for a new phone. So, I purchased a pretty paid phone, went to this store. Oscar replaced the sim and ad sd card from broken Moto into a SamsungA01 phone. Did the necessary activation. When I got home I realized the prepaid sim card gone. I attempted to find Oscar for a answer. It was his day off. I told the lady please let Oscar know I want my new sim card back. She looked in her drawer and said I’m out of prepaid sim cards. I left my name and number. Nothing. It’s been 2 days. I feel Oscar pocketing original sim to new phone, is stealing. Didn’t say he took it, why he took it, etc. A new prepaid sim card costs $15-$35.I will update if anything happens.Have a beautiful day
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