Telecommunications company offering cell phones, wireless plans, accessories & more.
Located In: Cypress Pointe Shopping Mall
Service Options: In-store shopping · In-store pickup
Hours
| Friday | 9AM–8PM |
| Saturday | 9AM–8PM |
| Sunday | 11AM–7PM |
| Monday | 9AM–8PM |
| Tuesday | 9AM–8PM |
| Wednesday | 9AM–8PM |
| Thursday | 9AM–8PM |
Address and Contact Information
Address: 1090 E Cypress Ave Suite D, Redding, CA 96002 Phone: (530) 222-3882 Website: https://www.victra.com/find-my-store.aspx
Photo Gallery
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Review Summary
Zowie Meissner
Just want to pay a bill, hello hour wait.
Doug REID
The next time I need to do business with Verizon, I will do it here.
Alyson Russell
The level of incompetence at this store is astounding. They are an “authorized retailer”, not a true Verizon location, so be prepared for them to lie to you in order to upsell you. My mother in law was told she had to buy a new phone because her old phone wouldn’t work on her new plan (!), that she had to buy a new charger because the car charger she hadn’t wouldn’t work with the new iPhone (!), and they charged her a $20 fee to transfer her info from the old phone to the new phone but sent her home without doing that for her – I did it. Avoid coming here at all costs. If you can’t figure out how to take care of your situation on the Verizon website, recruit a younger person to help you and give them the hours of time and money you would have given this place instead.
Zowie Meissner
Just want to pay a bill, hello hour wait. FYI can’t pay online.
Doug REID
Smart & savy; they aren’t the same thing but Bodie M is both. He didn’t sell me what I asked for, he sold me something for less money that better met my needs. That’s something that gets my highest praise.Until now I’ve done all my business with Verizon through Costco and been perfectly satisfied. However they don’t have everything Verizon offers. I went to the Corporate store on Hilltop this afternoon and they offered to put me on a standby list and MAYBE they could squeeze ONE of us in, but not both my wife & I. The next time I need to do business with Verizon, I will do it here.