3.8 – 140 reviews $$ • Cell phone store in Cupertino, California
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Service Options: Curbside pickup · Delivery · No in-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Thursday | 10AM–6PM |
| Friday | 10AM–6PM |
| Saturday | 10AM–6PM |
| Sunday | Closed |
| Monday | 10AM–6PM |
| Tuesday | 10AM–6PM |
| Wednesday | 10AM–6PM |
Address and Contact Information
Address:
20735 Stevens Creek Blvd Ste E, Cupertino, CA 95014
Phone: (408) 777-0220
Website: https://www.verizon.com/stores/details/california/cupertino/cupertino-201528/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
Photo Gallery
Related Web Results
Review Summary
Dan Sullivan
Nice staff, service was a bit slow
Joshua Wang
Switching back to Verizon from Sprint was like a breath of fresh air.
Janet Syphers
He clearly explained the prices of services I might want.
Janet Syphers
Darien was so helpful and courteous today in setting up my new iPhone. He clearly explained the prices of services I might want. Because transferring the data from my very old phone to my new phone was about a 1 hour process, he offered that I could leave and he would text me when it was ready. I will be sure to return to this store whenever I need some Verizon/iPhone services.
Gilad Meiri
A very disappointing experience. I visited the store twice to change from my prepaid to a postpaid. The reps at the store could not assist and sent me home with a support ticket and a promise to follow up…No one contacted me from support and the store reps are completely unresponsive. Don’t recommend visiting there
Peggy Phillips
There were 4 sales people in the store, one was helping me, one was talking to someone on his phone and the other 2 were chatting. The store mgr was in the back. As a former retail store manager, I found this objectionable.My sales person was not able to help me with anything, he couldn’t see any of my sales history further back than 1 year. This was not helpful when we were trying to get the exact date that I bought my phone — no one buys a phone every 12 months. The other help I needed was only available through the my Verizon app. So I left feeling very frustrated and wondering why I pay so much for Verizon when the sales people at the stores don’t know anything, the store manager couldn’t even bother to come out to the floor and provide perhaps a higher level of customer service, and the three other sales people in the store, who should have been offering their assistance, were basically ducking to avoid any eye contact with me.
Related