3.5 – 148 reviews $$ • Cell phone store in Orange, California
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Service Options: Curbside pickup · Delivery · No in-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Friday | 11AM–8PM |
| Saturday | 11AM–7PM |
| Sunday | 11AM–6PM |
| Monday | 11AM–8PM |
| Tuesday | 11AM–8PM |
| Wednesday | 11AM–8PM |
| Thursday | 11AM–8PM |
Address and Contact Information
Address:
691 S Main St Ste 80, Orange, CA 92868
Phone: (714) 564-0050
Website: https://www.verizon.com/stores/details/california/orange/orange-ca-203498/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
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Related Web Results
Verizon Wireless at Orange CA
Find Verizon Wireless at 691 S Main St Orange California 92868. … Order online, pickup in Orange CA. Order today and pickup. All Devices Accessories.
Review Summary
Savannah Davila
This location has a really good set of people working here.
Kimberly McGinn
Very unprofessional Manager wearing unclean large plugs in his ears.
Lofi Vibes
They lost a customer an future service from me.
Jonathan
DIRWIN the “General Manager” of this location is HORRIBLE and his lack of professionalism permeates through the whole team. This man should not be the leader of any corporate store.I have been a Verizon customer for 10 plus years and I have never received such horrible customer service. I don’t think I have received such horrible service anywhere for that matter. I recently upgraded my wife’s line and added a new line on my account and did a store pick up. During the process the person made a mistake on which line was getting what phone. I made an appointment to get help in person and chose those store. Wrong choice. When I arrived the first rep began telling me how there was nothing they could do for me and essentially blaming me for the error. I told him what happened about 3 times so that he could understand that the error was made by Verizon and not me( which seemed like an excessive amount of times to tell that story) finally he goes and gets Derwin the “manager”, who begins the same spiel about not being able to help me as his associate before him. I am not sure if they were lazy or didn’t know how to do their job but it was very frustrating. After about an hour and a half of dealing with these abrasive and dense individuals they finally solved my problem.I expressed my gratitude but also my disappointment in the service I had received to Darwin who told me “ his store has done what I asked now I can get on”. This statement wasn’t due to his acute vocabulary this was him just being plain rude. I asked him if that was the official Verizon training and he retorted with a curse-word ( he apologized for cursing..but come on)and some slick line defending his stores apathy and lack of knowledge. And after we had about a 10 min screaming match outside the store I composed myself and remembered that I was a customer. Not this guys friend from the neighborhood or family member , why the heck am I Arguing with a Verizon store employee???!!! I told him that and left.Derwin should find a new job and someone from corporate needs to check in on this store. There are several recent reviews on here, which I unfortunately ignored, citing this store as rude, contempt, and abrasive customer service, or lack there of. Those reviews are true. This is the worst store I have ever been in. And highly do not recommend.
Savannah Davila
Amazing customer service, the staff are excellent! This location has a really good set of people working here. I also noticed that it is very busy at the location here as well, but they get things done in an orderly fashion! I came in looking for a new smart phone and came back out fairly quickly With my new products! So thanks Verizon ♥️
Cristian Perez
Veronica made the process of switching carriers quick and easy
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