Verizon

  3.8 – 324 reviews  $$ • Cell phone store in Chula Vista, California

Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.

Telecommunications company offering cell phones, wireless plans, accessories & more.

Service Options:  In-store shopping · In-store pickup · Delivery

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · Safety dividers at checkout · 

Hours

Thursday11AM–7PM
Friday11AM–7PM
Saturday11AM–7PM
Sunday11AM–6PM
Monday11AM–7PM
Tuesday11AM–7PM
Wednesday11AM–7PM

Address and Contact Information

Address: 502 Broadway, Chula Vista, CA 91910
Phone: (619) 409-9809
Website: https://www.verizon.com/stores/details/california/chula-vista/chula-vista-1144014/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE

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Review Summary

Alejandro Camacho
Very good Service and Friendly staff thanks for your help and support
Kandice Ocheltree
The place smelled like a bathroom.
omni king
Facility is clean and easily accessible from nearby streets.
G
Updated to make note of one of the employees who was very helpful. It seems to be a time management issue, their customer service quality is good.Waited at least 30 mins to get service, appointments kept showing up and leaving us waiting even longer. Reps kept walking into the back and taking way longer than necessary. They’re either understaffed or simply do not have any respect for their customers time and showed no interest in providing service. Definitely a shame to be here
Brenden Pearson
Horrible employees, super rude. Verizon sent wrong phone? Trying to charge me a restocking fee $50. On the phone 2 hours with Verizon just to get fee waved when they sent a whole wrong phone in the first place! CRAZY!!! Like I walked in nice for a simple exchange like they said on the phone prior and was blindsided by shady business practice. Will be looking for new phone company in future. I repeat DO NOT GO HERE.
Travis A. Keighley
Luis provided exceptional service! Tonight I came in armed with a multitude of questions regarding Verizon’s phone plans, making the switch to iphone, military discount, and phone options. Luis is very knowledgeable about his products and does a thorough job explaining all the options and answering all the questions.Thank you, Luis, for making my trip to Verizon very easy and informative! Keep up the great attitude and positivity. I will be back again!
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