4.0 – 271 reviews $$ • Cell phone store
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
Saturday | 10AM–8PM |
Sunday | 11AM–5PM |
Monday | 10AM–8PM |
Tuesday | 10AM–8PM |
Wednesday | 10AM–8PM |
Thursday | 10AM–8PM |
Friday | 10AM–8PM |
Address and Contact Information
Address:
5575 Fairmont Pkwy, Pasadena, TX 77505
Phone: (281) 487-8833
Website: https://www.verizon.com/stores/details/texas/pasadena/pasadena-203742/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
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Review Summary
Paula Wohnoutka
Doesn’t matter what person helps you at this location…it is GREAT service…
Joshua Banks
Busy place but staff is organized and helpful.
Clayton Langford
Worst service and double the price of any other provider with same signal.
Marcelo Gallardo
Best experience at this store!! Corporate office answers questions and assists where others cannot. Great service!
Mrs. Comacho
We went to the store to upgrade our device. We had to wait around 45 minutes to speak to a rep. Once a rep was available we told him (Moises) what we were looking to do. He proceeded to let us know what all needed to be done in order to upgrade. We let him know we were told something totally different from what he was advising us. His attitude quickly changed. He told us, “he doesn’t know what someone else told us” all the while we were explaining what promo was offered to us. He didn’t want to hear us out, he had a bad attitude, bad customer service. I asked him if they honor the same deals as the online deals and he said yes. I tried to tell him the online deals that we saw as well and he gave us a bad attitude, said “well show me what promo you’re talking about”. He should of known what promos are out there if the corporate store honors the online promos. We’ve never had any problems with this store before until that day with that Rep. Moises. We will find another corporate store to take our business to.
J.R. Cepeda
Came in with looking for accessories for my newly delivered cell phone was greeted by Edgar, was very knowledgeable about the products, and provided excellent service with a return as well. This fine young men its an asset to this Verizon Store, he was very polite ,and professional. Thank you Edgar for your outstanding customer service
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