3.8 – 333 reviews $$ • Cell phone store
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks · Safety dividers at checkout ·
Hours
| Saturday | 10AM–8PM |
| Sunday | 11AM–5PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
Address and Contact Information
Address:
3614 SW H K Dodgen Loop Ste A, Temple, TX 76504
Phone: (254) 770-3221
Website: https://www.verizon.com/stores/details/texas/temple/temple-331050/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
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Review Summary
Rachel Carter
We drive here just to experience good service that we can’t get in Killeen.
John Tomascik
Second time back a ten minutes wait for a two minute transaction.
Debra M. Connis
I was able to pay my cell phone bill on the kiosk with no problem.
David Wilson
Disappointing as the phone that is on sale and I need is not available anywhere till june 29. Why advertise it and not have it.. think this was done to get us to buy another more more expensive phone. Not gonna happen
George Olson
Similar poor experience to many other reviews. Was first told to put a mask on (no longer required in TX but we’ll get a CDC quote). Then waited for someone. Asked for a specific iPhone and was told that they were out of stock. I had just been listening to the other sales person sell the exact same phone so I questioned it and was told no again. Asked once more and the manager said that they were in the safe. The employee never even checked the inventory system. Thought we were in business at that point but then found out that Verizon no longer gives out boxes to return the old phone in in-store so you have to turn it in (which I have done on two other phones in the past year for upgrades). By this point I’ve been here about 45 minutes for something that should have taken about 10. I’ve got about 180Gb of data to transfer off of my old phone so there’s no way I’m doing it in-store. Was told that there wasn’t another option. Moral of the story, I left the store without a phone. It appears that I can upgrade phones online and they will ship it to me and I can transfer it in the comfort of my own home then ship the old phone back to them but I cannot get the same service in-store. I have Verizon because I travel to a lot of semi remote places and generally get service. Wish their customer service was as good as their LTE.
Hamilton Porter
Showed me lovely first 5g phone Motorola One
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