3.5 – 184 reviews $$ • Cell phone store
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Located In: Irving Towne Center
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks ·
Hours
| Saturday | 10AM–8PM |
| Sunday | 11AM–5PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
Address and Contact Information
Address:
2420 N Belt Line Rd Suite 150, Irving, TX 75062
Phone: (972) 255-4259
Website: https://www.verizon.com/stores/details/texas/irving/irving-201350/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
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Review Summary
Christopher Sorensen
The Irving store is my go to location for my service experience.
Cr7
Bad experience not a good phone service company t-mobile is better
J Deleon
Terrible manager, they need to bring someone with training,to manage this place
Hogan
The store is fine and the guys there are friendly, but, the store has limited functionality. It’s pretty much only for sales and new customers. Jose was cool though!
Eileen
Worst service ever. No coverage for almost a month, dropped calls yet Verizon still refuses to fix the issue. Do yourself a favor and get another phone service that has cheaper prices and 1000 times better customer service
adrian mcgill
I am or was visiting from Indiana and my phone and wallet was stolen and called to have phone shut off until I could either find or purchase another phone. I was unable to locate my phone so I called the general Verizon number and made an appointment to purchase another phone. When I arrived at the store I was met at the door by a Verizon representative and advised them that I needed a new phone and the reason I needed it. I was told that they were usable to assist me because I did not have an ID. I told them that I just need to buy a phone and I will have my sister in law reconnect the phone. I was told that it would not be possible but that I could go to Bestbuy and they could help me. I went to Bestbuy and did not have any issues. I called my sister in law and she had the phone reconnected. Then my text messages were not working in or out so I stopped by the Verizon store for assistance and the told me to call customer service at 611 if I needed assistance. I think that having someone come all the way down to the store and then not even trying to help to just have a customer running around who is already frustrated and in a difficult situation is wrong. So I guess I’m suggesting that u never have anything stolen and be out of town because ur not going to get any help from this store.
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