3.8 – 418 reviews $$ • Cell phone store
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Located In: Tiger Town Outdoor Shopping Center
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Saturday | 9AM–7PM |
| Sunday | 11AM–5PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
Address and Contact Information
Address:
2100 Tiger Town Pkwy, Opelika, AL 36801
Phone: (334) 737-3200
Website: https://www.verizon.com/stores/details/alabama/opelika/auburn-245567/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
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Review Summary
Michael Beck
Great service and very knowledgeable staff great selection
Eric Gross
Worker was vague and unhelpful when we asked about phone prices.
Brandon Howard
Clean store courteous staff lots to choose from overall happy experience
Savanah C
A customer support person helped my grandmother on the phone purchase a new cell phone. She stated that she would need help setting it up and he told her to bring it down to this store and they would help her, she only needed to bring the receipt. My grandmother did this once her phone was shipped to her house. Yesterday, she was waiting in line outside following their social distancing guidelines. The manager walked up to her and she explained why she was there and what the customer support person had told her. The manager then rudely told her that they don’t do that here at this store and that they were not going to touch her phone. After politely trying to convince this man to help her, he still refused and impolitely did so in front of the other people in line. She wished to then return the phone since she couldn’t operate it without the help that was promised to her. When she tried to hand him the phone back, he fake grabbed it and it fell on the ground and cracked. He then told her that she would have to pay a $50 restock fee. I’m very disappointed in how my elderly grandmother was treated at this store. She left in tears. I do not recommend going here.
Robert C
This is my one stop shop Verizon location for the Auburn/Opelika area! They are always well staffed and the employees are generally more experienced and knowledgeable than other locations. There’s always an expert among the group so if something complicated happens it’s usually a quick fix. Brandon has helped me several times and he’s a freaking genius! He not only made recommendations for devices and accessories but he also identified discounts I could get by linking my business! I’m saving over $100 a month now! Well managed Verizon store here.If you found this review helpful please give it a like
Toni Patrick
Yesterday the manager at this store refused to help my elderly grandmother set up her new phone after she’d been told they would. When she asked to return the phone (since she couldn’t operate it without setup), he withdrew his hand as she handed him the phone, causing it to drop and crack, at which point he told her she’d have to pay a $50 restock fee and said she should have gone to Best Buy. This happened in front of an entire line of customers and my grandmother left in tears. I do not recommend this store.
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