Verizon

  3.6 – 218 reviews  $$ • Cell phone store

Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.

Telecommunications company offering cell phones, wireless plans, accessories & more.

Located In: Riverchase Galleria

Service Options:  In-store shopping · Curbside pickup · Delivery

Health and Safety:  Mask required · Staff wear masks · Safety dividers at checkout · 

Hours

Sunday11AM–5PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–8PM
Saturday10AM–8PM

Address and Contact Information

Address: 3080 John Hawkins Pkwy, Birmingham, AL 35244
Phone: (205) 402-3974
Website: https://www.verizon.com/stores/details/alabama/birmingham/riverchase-203244/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE

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Review Summary

Resiiv
Overall a good place to go for quality and expedicious service
Richard Gilliland
Terrible customer service, terrible wait times, no one in Charge.
FolaShade Thompkins
The staff was very friendly and they helped solve my problem.
Linda Wooten
I visited the store on John Hawkins/150 today and the most wonderful service person helped me so very much. I am 81 years old and she explained features of my phone and had so much patience with me. I have been a customer of Verizon for 20+ years. The lady’s name is Paris.
Fredrick Ikpelue
Not the best and most informative customer service explaining the process for filing an insurance claim for our daughter’s tablet. But we ended up calling the number and figuring it ourselves.
Yesenia Tellez
I would give no stars to the store but to post something I had to give one. The manager sold are phone that was already on hold for me. He knew that we came to get the phone and we waited half an hour for someone to helps us and he sold it to a person that was there. And he didn’t even apologize! I don’t recommend this store to no one as long he is the manager.
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