3.8 – 277 reviews $$ • Cell phone store in Niagara Falls, New York
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–5PM |
| Monday | 10AM–8PM |
Address and Contact Information
Address:
1596 Military Rd Lasalle, C St, Niagara Falls, NY 14304
Phone: (716) 298-1888
Website: https://www.verizon.com/stores/new-york/niagara-falls/military-road-350008/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
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Review Summary
Lou Latif
Great service great sales ppl
Nick Smith
Most helpful staff at any Verizon store in the area.
Mohamed Ajmal Sheriff
Waited 15 mins over at this location for me to hear they couldn’t help me out.
Lara Seniw
Blake was so helpful with my not so spring chicken Dads. Super grateful for his excellent customer service.
Melissa Kashella
Very helpful and friendly staff. Did not to sell me something I didn’t need.
AJ di Pota
Went in to return a defective iPad, and tried to purchase a small laptop as a replacement. I returned the iPad without issue, but I have to order the laptop, which takes a few days to arrive at my house. This isn’t as convenient as it could be.Verizon needs to understand that their customers need their devices to work properly, and if not, be replaced by going to one of their corporate stores.I gave a 5 star review, because it wasn’t the rep, Lindsay’s fault that Verizon policies are shortsighted in this matter. She and her manager, whose name I did not catch, mentioned it had something to die with COVID-19, but I don’t understand how the pandemic affects whether you have a laptop in store. I get inventory levels, but they said they haven’t carried it at all. How exactly does this benefit your customers Verizon?Overall, it was a decent experience, as Lindsay and her manager tried, unsuccessfully to get me the laptop I wanted.As for the COVID-19 precautions, there was plenty of wipes and antibacterial liquid available all over the store. Staffing was d
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