3.8 – 225 reviews $$ • Cell phone store in Auburn, New York
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Staff wear masks ·
Hours
| Sunday | Closed |
| Monday | 10AM–7PM |
| Tuesday | 10AM–7PM |
| Wednesday | 10AM–7PM |
| Thursday | 10AM–7PM |
| Friday | 10AM–7PM |
| Saturday | 10AM–7PM |
Address and Contact Information
Address:
298 Grant Ave, Auburn, NY 13021
Phone: (315) 252-5616
Website: https://www.verizon.com/stores/new-york/auburn/auburn-361259/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
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Review Summary
Margaret Redmond
Knowledgeable staff quickly identified problem & solved
Terri Shuba
Waited a half hour for service
cynthia Galbraith
Good place, clean store, good customer service and good upselling.
Dan Orzechowski
I needed to return a company phone and start my own account. So many people have told me different instructions to get this done. I’ve been to this store three days in a row, and have had no success. These guys don’t care about wasting your time.
Joseph O’Connor
Went in to switch from Sprint. We met with Anthony. He took the time to listen to our situation. He informed us about a promotion that was beginning the next day, and still,went through the information about which phones and discounts we’re available to us during the new promotion. We went in the next day and Anthony set us up with everything that he had explained the day before. Also the taxes and fees that were needed to pay for our new phones up front, was less then we expected.
Anne Brodie
Sales person was useless. He knew very little. Was not all encouraging about us wanting to purchase 2 new phones. When he finally got a demo model to look at for one the store actually had in stock, he then tells us it is cheaper if we buy online and manage our own setup. All the $$ we pay monthly for zero service. Back to Best Buy.and
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