3.9 – 102 reviews $$ • Cell phone store in Schenectady County, New York
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Located In: Mohawk Commons
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks ·
Hours
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | Closed |
| Monday | 10AM–8PM |
Address and Contact Information
Address:
402 Balltown Rd, Schenectady, NY 12304
Phone: (518) 688-1444
Website: https://www.verizon.com/stores/details/new-york/schenectady/mohawk-commons-247205/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
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Review Summary
William Northup
No waiting, immediate service, friendly staff
Keith St. John
After a bit of a wait, the customer service was pretty quick.
John Ferlazzo
Nice, lots of options, and we got discounts when we upgraded our phone!
Kelsey Cerniglia
I went into Verizon thinking about switching services. I was very nervous that I would be played into paying waaaay more than necessary for a phone and switch. Justin was the rep that helped my three year old and I. He was super nice and personable. He helped me get set up, save money, and answered the 5 million questions I had.. plus he was super patient with my crazy 3 year old. Every single worker in there was nice. I’m so glad I decided to go there today!
Antonio Bergami
Went to Verizon to upgrade my fiancé and mine S8s to S21s. I do my research and knew what I wanted. Was being talked to as if I didn’t know a thing despite numerous occasions in which I brought up features about the phone that the sales rep didn’t even know. Then my fiancé was given attitude because she asked a question in which they already answered. ‘Despite all this we still decided to get new phones here (I wanted to leave, she just wanted the phone) she ended buying a new S21 and paid the full price there ($800) and I ended up settling for the S21+ and put down a $400 deposit. Her phone was in stock so she got it that day and mine they had to ship. Was told I would have it by Monday (this was all on a Saturday). Well today is now Tuesday and still no phone. Says it is supposed to come Wednesday. Didn’t even ship until Tuesday morning. All they did was print the shipping label Monday. This is extremely aggravating especially after spending over $1000 in that store.Moral of my story is avoid this Verizon if possible. I should have just left and went elsewhere but against my better judgement I didn’t and paid for it. literally. I’m annoyed with being lied to and knowing nothing will come from it. I’d get a sorry at best from Verizon when it should be compensation. Either way, go to another location if possible. Give anyone, but this Verizon your hard earned dollar!
Albert RELATION
The representative was not very social or good on conversation bit I knew what I wanted and he quickly handled my purchase.
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