UPS Customer Center

  3.6 – 167 reviews   • Shipping and mailing service

Visit UPS Customer Center in MENLO PARK, a self-service location to drop off pre-packaged pre-labeled shipments, create a new shipment using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. Usually located on-site at UPS distribution or operation facilities.

Hours

Thursday12AM–11:55PM
Friday12AM–11:55PM
Saturday12AM–11:55PM
Sunday12AM–11:55PM
Monday12AM–11:55PM
Tuesday12AM–11:55PM
Wednesday12AM–11:55PM

Address and Contact Information

Address: 1355 Adams Ct, Menlo Park, CA 94025
Phone: (800) 742-5877
Website: https://locations.ups.com/ca/menlopark/customer-center-011311.html

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76 reviews of UPS Customer Center “Very definitely hit or miss. Sometimes, they’ re actually courteous and helpful when you try to pick up a package.

UPS Customer Center 1355 Adams Ct Menlo Park, CA …

Get directions, reviews and information for UPS Customer Center in Menlo Park, CA.

Review Summary

Douglas Wynn
Nice location, friendly staff, and decent parking.
Derek Mun
Noisy, dark and slow service for picking up packages.
Laura Lynn Lines
It’s a great place to work
Mongol Lee
Incredible people and nice. Helped me in seconds and reassured me while I was there. Knowledge is top notch.
Vianney Jayasinha
The UPS automated locker system here (and wherever else it is installed) is completely useless. After scanning my barcode, it had me insert my ID which it failed to verify. Then it had me verify by receiving a passcode to a phone number. That method got me to the next step—opening the locker. One problem: nothing was in the locker when it opened. I thought I’d tap the help button on the UI. Bad idea. It calls the all-purpose UPS customer service line with an agent who is struggling to hear you from the system’s crappy microphone.How did this all end? With the UPS agent saying she can’t hear me, and to call using a cell phone instead of the terminal. No thanks. I don’t need this package that badly.
Cajer Gong
Lied about open hours said they open at 10 when I called the night before visiting. I got there at 10 am the next they and they said they moved everything to 11 covid. When the manager inside said people are out at lunch.Despite her being here the manager would not grab my package for me to save me from having to waste an hour. Terrible customer service, the manager should be reprimanded.
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