UPS Customer Center

  2.6 – 411 reviews   • Shipping and mailing service

Visit UPS Customer Center in CHULA VISTA, a self-service location to drop off pre-packaged pre-labeled shipments, create a new shipment using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. Usually located on-site at UPS distribution or operation facilities.

Hours

Thursday10AM–2PM
Friday10AM–2PM
SaturdayClosed
SundayClosed
Monday10AM–2PM
Tuesday10AM–2PM
Wednesday10AM–2PM

Address and Contact Information

Address: 2300 Boswell Ct, Chula Vista, CA 91914
Phone: (800) 742-5877
Website: https://locations.ups.com/ca/chulavista/customer-center-011479.html

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Reviews on Ups Customer Center in Chula Vista, CA – search by hours, location, and more attributes.

Review Summary

Satoru R
Great customer service in store. Easily picked up my package with my name and ID all I had to do was sign and I was out the door. Great place to pick up packages.
Carolina Ocana
I have been going here for years and I have always had a great experience at this store. The workers here are friendly and help you with fast service!
Dorothy Littlehohn
Over the phone it was a lot of BS but inside the store they were nice. Maybe it’s being face to face, maybe the phone people aren’t even there, I don’t know for sure. But …
R B79
If there is less than one start i would give them that. I have ordered a package in express next day delivery and paid much extra just to get my package delivered on time. They did not deliver it and the only phone number they have dont let you talk to an agent even when you press 0 . Would not use UPS everrrrrrr such a bad customer service
Frank J
Lazy drivers UPS, drove 30mins, highly recommend FedEX and Amazon. Excuses are cannot find address, to lazy to walk. Moved from LA, San Diego UPS is a joke.
Michael Kainz
I won’t go into details because there is not enough space here to describe the nightmare I been living with for the past week. Absolutely the worst customer experience of my life! I paid for 2 day delivery. I was supposed to have the package on 2/19/21. Today is 2/27/21, and no package. Their tracking website says that my package left their facility on the way to my home on the 23. I called customer support and was told I would get a call from a supervisor at 10 am today. So far, no call. On a scale of 1 to 10, I give UPS a rating of -10 to the nth power. DON’T USE UPS! (Every one of the negative reviews here got the same lame boilerplate reply. That’s how much they DON’T care. A real person will never even read these reviews!).
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