Visit UPS Customer Center in GLOVERSVILLE, a self-service location to drop off pre-packaged pre-labeled shipments, create a new shipment using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. Usually located on-site at UPS distribution or operation facilities.
Hours
Tuesday | 5–6PM |
Wednesday | 5–6PM |
Thursday | 5–6PM |
Friday | 5–6PM |
Saturday | Closed |
Sunday | Closed |
Monday | 5–6PM |
Address and Contact Information
Address: 4 Van Rd, Gloversville, NY 12078 Phone: (800) 742-5877 Website: https://locations.ups.com/ny/gloversville/customer-center-003894.html
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Review Summary
Paul Hartman
Great set of people.
Joan Wilmarth
Main call office couldn’t even give me a correct location.
Christopher Griffiths
Awful service, not even 1 star`
Amanda Conley
I payed for overnight shipping for a live animal from California on 4/28 at 11 am and it was supposed to arrive on 4/29 by 7:00 pm. it was at Gloversville center from 8:36 am on the 29th so it had been already a full day that the animal was in the package. we own a separate property that is a family business and it is where we get all of our packages shipped to so i went to the building to wait for the driver (at 8:40 pm since i figured the driver would have updated their location when they were close/in my town or at my location). i waited until 9:30 pm and i called the costumer service center, where a man told me the driver had arrived, couldn’t deliver the package for an unknown reason, and left with the live animal. i expressed my concern to the rep when he told me that i would now have to wait 2-3 days for my package to arrive. since i told him it was a live animal, he told me someone would call me the next day to speak to me about whether i should drive to the Gloversville center the next day ( which is 47 minutes away) or wait for the driver to come the next day. I also changed my address to my physical address,which is literally right next to the building but i figured since it’s a residential and not a business, they would not get confused.on 4/30, the center called me at 8:30 am, Nancy, and she was very helpful when i mentioned my concern for the live animal, it being 36 hours already and she totally understood. she told me she would call me at 10:00 am with an update on when the driver would be arriving at my location with the package and said they could offer that i drive to them and pick her up directly. since the customer support center and gloversville center call you with “no caller id”, i didn’t know how to get a hold of her if i needed to.at 10:30 am, i called the customer support center and spoke to a random rep named Jane, who told me she couldn’t contact the Gloversville center to reach Nancy, but she told me when the package was arriving at my location (11-12 am). thanks to the reviews and comments on here, i found the number for the gloversville center and Nancy picked up and told me she didn’t call me because my driver was not updating her location and so she had to text her directly and find out when she would be arriving, which was 11-12 am. the woman apologized and said i could call with anything else.i waited at the end of my driveway from 11:20 to 12:00 am for this driver and she arrived at 12:00 am with the live animal. i don’t understand y they didn’t see the urgency of the delivery because the box said “LIVE” on it… she also blamed the dark for her confusion and told me i gave her the wrong address when i clearly didn’t, i changed it because of her own incompetence. i made sure to ask her name and it is Emily. i took my animal inside and it looked like it was running out of oxygen with her mouth wide open and she looked scared… she is a lizard so she was literally freezing and shaking. her not updating her location or reading the box was a huge error. thankfully she is ok.overall, costumer service was great, delivery service was completely awful.
Sheila Degnan
I just received a very large and heavy pkg…I have been expecting it so I have been watching for the driver to arrive…well, I missed him arriving but I want to commend this gentleman and let you know how extremely impressed I am with him….he brought this very awkward and heavy pkg to the back of my garage out of any way of my car and any other problem…I would like to Thank You him very much for going above and beyond his job….I hope the company knows what a terrific employee he is….This delivery was on S Hollywood Ave, Gloversville, NY
Todd Ethington
UPS shows up at my house , destroys my driveway after getting stuck, the supervisor (Gloversville) calls asks what happens , I send him pics, never calls me back, a neighbor has this same guy on camera throwing packages on porches. Nothing happens to him , if you can avoid using them don’t use them…