Located In: Destiny USA
Service Options: In-store shopping · In-store pickup
Hours
Tuesday | 10AM–6PM |
Wednesday | 10AM–6PM |
Thursday | 10AM–6PM |
Friday | 10AM–9PM |
Saturday | 10AM–9PM |
Sunday | 11AM–6PM |
Monday | 10AM–6PM |
Address and Contact Information
Address: 9090 Destiny USA Dr, Syracuse, NY 13204 Phone: (315) 422-7200 Website:
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Review Summary
Joseph Akiki
Wide variety for all your SU clothing needs and great staff.
Mark Lawson
No problem getting it switched out as it still had the inventory tag on it.
Quinn Bucktooth
I did some Christmas Shopping for my sons here this year.
Aimee Leestma
The best place to get Syracuse University items of all types for all ages… prices actually less expensive than any website. The only downfall which I discussed with them is not carrying any blankets (only a comforter for a bed AND overpriced!)
Lisa Temple
The staff at the store was very helpful. My daughter received a gift a few months back and brought it back home when she came to visit for Christmas because it didn’t really fit right. With no receipt and such a long time having passed I didn’t think we would be able to do anything. What a surprise when they told me no receipt was no issue, that the tag was enough and since they still had the item in stock we were able to get another size. Made it easier than any other store I have ever done a return at!
Tyler Bouvia
I truly wish I could rate my experience as a zero. I had purchased a glass for a loved one for Christmas, however the Syracuse “S” design began to peel off. I grabbed the receipt and the glass and headed to the store. I found a cheaper glass that I wanted to exchange for. Unfortunately the cashier (who also claimed to be the manager) said I could not exchange the glass because the store did not sell that specific one. I told the man that simply is not possible, as I bought the glass from this store a week ago. The cashier looked up the item on my receipt in his system and told me that it was showing up as a coffee mug and not a pint glass. I explained that the glass must have been mislabeled as I had purchased it from this store. Despite trying to exchange the deficient glass for a CHEAPER glass (about 50% cheaper) the cashier simply kept repeating, “there’s nothing I can do for you.”Despite following all of the rules (keeping the receipt and returning as prompt as possible) this manager could NOT help me in fixing this problem that THEIR store is responsible for. I promise I will never return to this sports store. Would NOT recommend, take your business elsewhere!