United States Postal Service

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  3.4 – 8 reviews   • Post office

Visit your local Post Office™ at 21 Elm St! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only.

Hours

Tuesday8:30AM–5PM
Wednesday8:30AM–5PM
Thursday8:30AM–5PM
Friday8:30AM–5PM
Saturday9AM–12:30PM
SundayClosed
Monday8:30AM–5PM

Address and Contact Information

Address: 21 Elm St, Potsdam, NY 13676
Phone: (800) 275-8777
Website: https://tools.usps.com/find-location.htm?location=1378238&utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext&y_source=1_MzM4MzQ0OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D

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Review Summary

Pat Nelson
A college town has a rise and fall in the call for office services.
John Brown
This is EXACTLY why people hate the post office and the USPS.
Barry Monroe
Now, where this place is failing, parking.
Barry Monroe
It is an old building, and it is desperate need of a facelift. The register area where you find the tellers is very small and cramped. There are a lot of displays for USPS packaging items and very little room to stand. Once there are 3 people there, it gets uncomfortable. I have been using this Post Office a lot since I started working in the area, and I find the customer service to be great. I do a lot of shipping for work, and I go in with all of my labels filled out and ready to go and there is no hassle. I don’t have a P.O. Box here, so I can’t say how the service is for that. I like how they have two tables for things like Certified Mail labels and other service labels.Now, where this place is failing, parking. It is just terrible. There is room for maybe 3 cars in front with 10 Minute Parking signs, but they have to park perfectly. There is a town free parking lot behind the bank across the street, which is perfectly fine, unless it is winter. The sidewalk around the right of the building gets no love and is impossible to navigate once winter hits. There is a lot in the back where they load the trucks, and I suppose you could go there (?) but getting around to the front is still a hassle.
Ralf Carbe
greetings from Potsdam Germany
Pat Nelson
As a long time resident of the Potsdam postal district, I have always found the people at the post office very helpful. A college town has a rise and fall in the call for office services. Add to that the number of students and faculty from other countries, some of whom can be difficult to understand and be understood, address changes, and packages to be sent and received. And on top of all this is the reluctance of Congress to fund services adequately and I, for one, think the postal employees deserve medals.
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