U-Haul of Simi Valley

  2.9 – 56 reviews  $ • Truck rental agency in Simi Valley, California

U-Haul has everything for your local or long-distance move, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Other available moving solutions include portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, propane and online reservations.

Hours

Friday7AM–8PM
Saturday7AM–7PM
Sunday9AM–5PM
Monday7AM–7PM
Tuesday7AM–7PM
Wednesday7AM–7PM
Thursday7AM–7PM

Address and Contact Information

Address: 1577 E Los Angeles Ave, Simi Valley, CA 93065
Phone: (805) 584-9374
Website: https://www.uhaul.com/Locations/Truck-Rentals-near-Simi-Valley-CA-93065/711086/?utm_source=gmb&utm_medium=primary&utm_content=711086

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Review Summary

Mike paul
Great service and great people.
Zackary Caglia
Gave us a truck that needed an oil service done.
Gary Goodman
Always polite and curtious staff.
Chris White
I rented a trailer earlier this month, when I checked out the trailer I asked the rep what do I do if I want to return the trailer after they closed? He told me that I need to put the trailer back in the spot I pulled it out from. Well I used the trailer and I returned it that night around 9:30pm. The next morning I called the 800 number to make sure that the trailer was accounted for, I was on the phone for over 30 minutes as the 800 number customer rep had to call the Simi Valley location for them to go out to the yard and check to make sure the trailer was in it’s spot. Before I was done with my call I verified that they would only charge me for the one day. Weeks later I looked at my credit card statement and the charges were way too high, today I checked and this location charged me for two days, so I have been over-charged. I was never told by the location rep to follow online instructions and take photos and videos to verified that I dropped off the trailer. Now I need to work with this location to have them correct the charges as well as, the 800 number rep. This will be time consuming to get my money back before I dispute this over-charge to my credit card.
Norma Sanchez
Two stars because the manager worked with me to resolve a minor issue. However, the female (name?) that assisted me with my cargo van reservation on November 11, 2020, has horrible customer service skills. Actually, she has zero customer service skills. No eye contact when she spoke to me. No direction on next step. Mind you there was no other customer when I walked in nor was she handling a phone call. The van was dirty inside and outside. Even found empty water bottles up front.
John Bunt
Make sure YOU check they equipment. The U-Haul attendant attached the trailer to our SUV without any problem, the loaded trailer fell off while under tow and damaged our vehicle. After inspection, the locking mechanism that tightens to the hitch was broken, very obvious. U-Haul should have caught this and not released the trailer or fixed it. I should have checked before driving, I trusted they would have done this. No one was hurt.
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