U-Haul has everything for your local or long-distance move, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Other available moving solutions include portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, propane and online reservations.
Hours
| Thursday | 7AM–7PM |
| Friday | 7AM–8PM |
| Saturday | 7AM–7PM |
| Sunday | 9AM–5PM |
| Monday | 7AM–7PM |
| Tuesday | 7AM–7PM |
| Wednesday | 7AM–7PM |
Address and Contact Information
Address: 83491 CA-111, Indio, CA 92201 Phone: (760) 347-8688 Website: https://www.uhaul.com/Locations/Truck-Rentals-near-Indio-CA-92201/816052/?utm_source=gmb&utm_medium=primary&utm_content=816052
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Review Summary
Kimberly Garcia
Very prompt service and the staff was very friendly.
Amy M
He understands what great customer service is all about!
Kortlin Mason
Would not recommend the 24 hour mobile pick up from this location.
Amy M
Renting a moving truck in Southern California is nearly impossible right now! I was supposed to pick my 26′ truck up at a different location but the previous customer decided to extend their rental. The only truck available was in Indio and it was over 5 hours later than the time I had selected. Needless to say at this point, I was not happy!!! But my checkout was fast and I was scheduled to have it for 2 days.I returned it after 24 hours but before my 48 hours were up and Jerry helped check the truck back in. I explained that I knew it wasn’t their fault but the change of location added miles to my trip that I hadn’t planned for. He looked at everything and only charged me for one day and took $60 off for the added miles. He understands what great customer service is all about!Jerry, thank you for taking a very stressful situation which caused a stressful move and ending it on a very positive note!!!
Danny Curtis
I don’t know why my wife forced me to come here. Horrible experience again. You rent something and it’s not there but what you need and can use is in the parking lot is rented by someone else but you cannot use it for a couple hours because it’s reserved? What? They aren’t here and we are here now picking up what you said we had reserved but we cannot use what you have because someone else has reserved that for later and are not here? Just another horrible experience at U-haul of Indio.
Pankaj Goel
Worst Experience Ever!!! – Shame on You U-Haul!!!My car was broken into in the u-Haul parking lot. Somebody threw the rock through the window inside U-Haul parking lot. Nobody called me including Indio police ( way to go IPD). I never leave my car at any of business like that by the way but I have a 6 month and a 6 year old to take care of and nobody to drive me there.When I asked about parking there the friendly staff suggested to park in the first spot closest to them so they can keep an eye on it. Next day when I showed up the staff gave me the incident report number with the IPD. I requested to speak with the manager and manager refused to come and talk to me.I then proceeded to take pictures of my car ( one of them posted here) and also took pics of their office from inside out as there was no posted sign of any kind warning customer of the break ins.Manager was hanging outside when I approached him and asked him about what should be our next step. He said there is nothing he can do. I tried to ask him about the policies in terms of Customer’s legal rights and he suddenly asked me to leave premises.I proceeded to get my final bill and while I was in there he asked me to leave the premises (office) immediately before I can be charged with trespassing.My only comment while leaving was This is how you treat your customers I am posting this story in other blogs as well ( read by around 40 K people). I will never be using U-Haul ever again unless there is absolutely no other choice available. I would rather pay more and be treated respectfully.WI reported to corporate later on and they reminded me of their policies and a soft apology.No words on the treatment of customer while customer’s property is being vandalized.They have no decency, no respect and no appreciation for the customer. Manager in Indio location is the worst manager I have ever met in any business so far and clearly shows company culture and lack of training( or no training at all).Please do yourself a favor and save your dignity and go to other location after reviewing their feedback or avoid this company at all costs. Believe me it’s not worth it . Check@Noe Sariban message for repeating pattern.