U-Haul Moving & Storage of Costa Mesa

  3.2 – 95 reviews  $ • Truck rental agency in Costa Mesa, California

U-Haul has everything for your local or long-distance move, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Other available moving solutions include portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, propane and online reservations.

Hours

Thursday7AM–7PM
Friday7AM–8PM
Saturday7AM–7PM
Sunday9AM–5PM
Monday7AM–7PM
Tuesday7AM–7PM
Wednesday7AM–7PM

Address and Contact Information

Address: 2680 Newport Blvd, Costa Mesa, CA 92627
Phone: (949) 631-1250
Website: https://www.uhaul.com/Locations/Truck-Rentals-near-Costa-Mesa-CA-92627/715051/?utm_source=gmb&utm_medium=primary&utm_content=715051

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Review Summary

Drbra Allard
I stored my items here for 7 years, great service
Nicholas Verdugo
Price was good, service people were nice.
Aremar Chrasfell
A horrible attitude for customer service & no parking very bad experience.
Dan
Tried to call and was on hold but that’s all u-haul locations. Went it and parking is limited but was attended immediately. Was in/out within 30 minutes. Staff is helping, pricing is great.
G mods
Inventory was fairly organized and well-stocked. Bathroom was clean. Lady at the counter was not nice and she wasn’t mean either… she just gave off a odd feeling like she just didn’t want to be there. The guy in the back had a real punk attitude. I called several times before I came yet still needed to wait over 10 minutes for a truck to move so they could bring the trailer out.. would have been a much longer of a wait but I took the initiative and walked around the back and politely asked the driver to move for a moment so we would hand cart the trailer out. That’s when the punk attitude guy got all upset.
Senai
(Rating for company in general, not this specific location.)Unprofessional and horrible customer service. When you reserve a truck/trailer, they don’t actually schedule it until the day before your pick-up. So basically, no matter how early in advance you reserve it, you don’t know if you’ll actually get it until the day before. Hopefully they can reschedule you or find you something in the county in a couple days, but they don’t tell you this process when you sign-up.This also seems to be normal practice because the customer service rep wasn’t even phased by it (at the local or cooperate office) and showed little to no concern. I asked if the person who had it before me got a flat or if they were ok (thinking this was an anomaly and out of their control). But no they said we just don’t schedule them till the day before. We can try to reschedule you for next week though, or you can wait and see if something opens up…maybe give you a $50 discount?Luckily I was able to use Upack and they shipped everything for me with only one days notice. And it was the same price I was quoted a month before with no rush/expediting fees. They were super helpful, and professional. Everything was extremely clear and they’re a great company to work with. There are enough things to worry about during a move but Upack took a lot of that stress away. Can’t recommend them enough.
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