Service Options: In-store shopping
Hours
| Thursday | 10AM–6PM |
| Friday | 10AM–6PM |
| Saturday | 10AM–6PM |
| Sunday | 10AM–5PM |
| Monday | 10AM–6PM |
| Tuesday | 10AM–6PM |
| Wednesday | 10AM–6PM |
Address and Contact Information
Address: 38-698B, El Viento Rd, Palm Desert, CA 92211 Phone: (760) 200-4867 Website: http://turners.com/
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Review Summary
Reyna Orozco
Kudos for good service even the people being served are jerks
Brad P
Great staff and excellent selection.
Chris Mitchell
Needless to say I am just really disappointed in this place.
Reyna Orozco
I was shopping here when it was second amendment. I, like everyone else bought a gun during the pandemic and election. I would totally one star this place for the long lines and price gouging but understand it’s not the workers fault. Also, what gives with the one register on each side Turners? The sole reason for the five star is the ammo guys. They deal with uneducated people like the guy in front of me complaining about his federal limits all day. Theo assured me that he will get to me as soon as possible and thanked me for my patience. So when he went to get me a fast loader, Ralf (I think that’s his name) and Isiah asked if I was being helped. Kudos for good service even the people being served are jerks
Chris Mitchell
I have been coming here for a long time now. Let me start by saying when it was second ammendment it was great. Staff was friendly and always helpful. Im not sure if it has changed because its turners or if they got all new staff or what, but my recent experience was terrible. I spent $4,000 on guns on one visit. To make a long story short, I had to redo my paperwork 3 times and had to redo the DROS twice. They messed up on the paper work numerous times. When I brought up the fact that I lived 70 miles away they said sorry and that I would get a free box of ammo when I came back to pick up my gun. Well when I went back and asked about the ammo they said that they don’t give ammo away and gave me a $10dollar off of $50 dolalr purchase coupon. And then they gave me a promotion hat that they had laying around in the back. Needless to say I am just really disappointed in this place. Won’t be going back anymore.
Carlos Diaz
Came into the store earlier this week, seeking help and was helped out by Ralph Robles, Ralph was extremely rude, and I asked about 2 questions about a particular firearm and he didn’t answer while he just looked at the computer screen. He has 0 customer service skills, and made it a unpleasant shopping experience.