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Located In: North Ranch Shopping Center
Service Options: In-store shopping · Curbside pickup
Hours
| Friday | 11AM–6PM |
| Saturday | 10AM–6PM |
| Sunday | 11AM–5PM |
| Monday | 11AM–6PM |
| Tuesday | 11AM–6PM |
| Wednesday | 11AM–6PM |
| Thursday | 11AM–6PM |
Address and Contact Information
Address: 3835 Thousand Oaks Blvd Unit K, Westlake Village, CA 91362 Phone: (805) 251-0946 Website: https://www.trekbikes.com/us/en_US/retail/westlake_village/?y_source=1_MTM3ODM1MjUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
Jeff Beaumont
Top quality bikes and accessories and concierge-like service.
Caleb Christian
Best selection and staff in the area !!
Nancy Luna
I highly recommend this location of Trek Bikes.
Gary Green
It is very easy to write a good review when everything goes smoothly, but quite another when things don’t go according to plan. It is very unusual these days for a company to make a mistake and then not only apologize, but do everything they can to fix it. That is what makes Trek Westlake special. I needed a wheel re-spoked and there were several delays that were out of their control. They finally promised it on a certain day after several weeks of delays. They are about an hour from my house and before I drove up there, I called to make sure. Matt had guaranteed that it would be ready that day, but when I called it was not ready and would be another day. I had hoped to ride over the memorial day weekend and due to work was not going to be able to go get it until after the weekend. Without my asking, Matt offered to deliver it to my house the next day. When I got home from work, there it was all fixed. I have always used Trek Westlake because of the friendliness of their staff, but this was above and beyond. It really shows the character of a company that they will make things right. Although it is a little far from my house, count me as a very loyal customer.
Virgil Griffin
A very large product selection to choose from. The staff was very knowledgeable and quite helpful. I didn’t get to meet Sean Boyd who had managed my order from the beginning, but he kept me well informed throughout the entire process. Upon pickup of my Marlin 6, Michael assisted and guided me through additional purchases to make my shopping experience complete. Overall, the people of Trek have won me over. I’m a Trek owner for life. This was well worth the drive from the O.C.
Jay Sison
Product availability was awesome! The customer service was even better. From the moment I stepped into the store to the follow up bike pick up, service was exceptional. Definitely check them out for your next bike.