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Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 10AM–6:30PM |
| Sunday | Closed |
| Monday | 10AM–6:30PM |
| Tuesday | 10AM–6:30PM |
| Wednesday | 10AM–6:30PM |
| Thursday | 10AM–6:30PM |
| Friday | 10AM–6:30PM |
Address and Contact Information
Address: 2541 E Griffin Pkwy, Mission, TX 78572 Phone: (956) 682-2453 Website: http://www.thebikemasters.com/
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Review Summary
randy williamson
Owner and staff super friendly.
Alton Britton
I’ve done business at both locations and I highly recommend this bike shop.
Roy Jr.
Small selection but they will order what you want
Raymond Cavazos
I have bought 3 bikes from this store and gotten a 4th one a marlin 7. On my 1st ride the crank had completely fallen apart on me. I had returned it and when I was advised it would be a while for a replacement part I had asked for a refund to find a bike else where. At 1st they wanted to charge me 20 percent for restocking fee before taxes. Then after talking to them they included the taxes. After spending and investing on 3 different bikes at this store and at the first sign that I needed actual customer service they where unwilling to help. I called Trek Customer Service and they stated that a stocking fee SHOULD NOT have been charged. Since then I will never go back to this store for any assistanceI originally wasn’t told the part would arrive in 3 days. I was told it would be a while because there were no parts. Also, calling your restocking fee policy of 20% a small fee is nothing but. Thats $180. That’s not a small fee. I don’t want to be nickel and dimed at all, and much less for $180 when I was a loyal customer. I just wanted to point that out to customers looking into shopping for bike stores.
Natalia Mendiola
Service is amazing. I bought my Marlin 6 here, and the 3 shop tunes really made a difference. The mechanics know what they are talking about and the owner is trully passionate. 15/10. Definitely recommend
Oskar Hinojosa
Good customer service, poor follow up.Went today and the bike was there, the guy said it arrived on Tuesday. Not a call or e-mail to let me know. If you are buying a Trek bike at least they should inform when it arrives.