The UPS Store

  2.9 – 56 reviews   • Shipping and mailing service

The UPS Store #4360 in Bakersfield offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services – locally owned and operated and here to help. Stop by and visit us today – Northeast Corner Of Calloway & Hageman.

Store offering shipping, packaging, printing & other services, plus office supplies.

Located In: Plaza At Riverlakes

Hours

Thursday8AM–6:30PM
Friday8AM–6:30PM
Saturday9AM–4PM
Sunday10AM–3PM
Monday8AM–6:30PM
Tuesday8AM–6:30PM
Wednesday8AM–6:30PM

Address and Contact Information

Address: 9530 Hageman Rd Ste B, Bakersfield, CA 93312
Phone: (661) 589-9890
Website: https://locations.theupsstore.com/ca/bakersfield/9530-hageman-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

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Review Summary

Sheila Metzger
I really appreciate the staff here, I have a mail box.
Horacio Gonzalez
Terrible service, worst UPS location in town.
Alan Walker
Great people, great service.
nicole
Very helpful staff! Ashly in particular always goes out of her way to help and makes sure I leave satisfied with the customer service!
Stephen Elcano
Wendy, Braille, Shyanne are the best! They always go out of there way to take care of me. Come on in!!
Pat S
I went to the Hageman UPS store to return a couple of items from Amazon. I waited in line and then Shyanne called me to her station. I set one of my packages in front of me and proceeded to try to separate the two (2) papers that I had printed out, which contained the barcodes for the items I was returning. I’m a senior citizen, and I was having a bit of trouble separating the papers, and reading which paper went to which package. Shyanne asked if I had only one return. I said, “No, I have two”. As I struggled to separate the papers (just maybe 10 seconds) She became impatient and grabbed the package, in front of me, slammed it down in front of herself, rolled her eyes and sighed in an exaggerated and exasperated manner. I finally managed to separate the two barcode papers but was now upset. I asked her what I had done to her to act that way and wasn’t she getting paid to provide a service. She then virtually threw the package back, slamming it in front of me, and said, “You know what? You can just go to another store!” I was now near tears. I asked what I had done for her to treat me like that. I explained that I was sorry, but I’m a senior citizen and not able to do things so quickly anymore. She said I was the one with attitude, and she was not going to take my return packages. She said all of this quite loudly in front of everyone in be store. Then she called for the next customer in line and began waiting on them. I felt embarrassed and humiliated. I asked to speak to the manager and Shyanne said she was the manager. I asked for someone over her and she said there is no one over her. I asked for contact information for whomever is her boss. She wrote a number on a scrap of paper (UPS Corporate Office). I was going to drive to the next closest UPS store, but it was quite far and so I returned home and still have the packages. 🙁
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