The UPS Store #5301 in Garden Grove offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services – locally owned and operated and here to help. Stop by and visit us today – Brookhurst & Chapman In The Promenade.
Store offering shipping, packaging, printing & other services, plus office supplies.
Hours
| Thursday | 9AM–7PM |
| Friday | 9AM–7PM |
| Saturday | 9AM–5PM |
| Sunday | Closed |
| Monday | 9AM–7PM |
| Tuesday | 9AM–7PM |
| Wednesday | 9AM–7PM |
Address and Contact Information
Address: 9877 Chapman Ave Ste D, Garden Grove, CA 92841 Phone: (714) 590-2099 Website: https://locations.theupsstore.com/ca/garden-grove/9877-chapman-ave?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
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Review Summary
Thanh Nguyen
I couldnt believe I ignored all of the bad review about this place.
Christopher Keith
A package packed, shipped, and insured from this facility was seriously damaged.
christina evans
By far the worst overall customer service experience I’ve ever had.
Jess
Tiny store you can barely breathe in there. Plus rude customer service. People who put minimum effort to the job deserve minimum wages. 3:40PM 06/01/2021
Thanh Nguyen
Omg! I couldnt believe I ignored all of the bad review about this place. The employee here is sooo soo rude. I dont think they have the work ethic in customer service. I came here for Amazon return and did not understand why I had two seperate items but it showed one sảm QR code. The old lady kept confronting me i gave her the same code and demanding me for different code. But once the code was scanned, it disappeared. She kept telling me I was not UNDERSTAND her which clearly I tried to explained to her that I cant get the code anymore. She completely ignored what I explain. I even asked her what does she want me to do at this point and she said she does now know. The arguing kept going on until the younger employee came and try to solve the problem. She finally find out the reason why it showed duplicate QR code and explained it to me which clearly not my fault. I did not know Amazon created 1 QR code for two different items if I purchused them together. So if the older lady employee works there she should have known and explained it before raising her voice.Bad bad place to be for such a small business like this. I think this employee should be train on how to handle basic customer service and not yelling and pointing finger at the customer.
Vanessa Moh
Rude employee. I understand not all employees may be as rude as the one I encountered but the man who was working this morning was clearly ignoring me for some reason. I was next in line and he began putting boxes away until another lady walked in. He came back to the register so I walked up but he began conversing with the lady behind me.I was there to just drop off a package that already had a return label. All he had to do is scan my package and give me a recipe. I don’t know what prejudice he had against me to show such discrimination.