The UPS Store #1401 in Rochester offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services – locally owned and operated and here to help. Stop by and visit us today – Behind The Wilson Farms Store On Side Of Building.
Store offering shipping, packaging, printing & other services, plus office supplies.
Hours
| Tuesday | 8:30AM–7PM |
| Wednesday | 8:30AM–7PM |
| Thursday | 8:30AM–7PM |
| Friday | 8:30AM–7PM |
| Saturday | 9AM–5PM |
| Sunday | 11AM–4PM |
| Monday | 8:30AM–7PM |
Address and Contact Information
Address: 620 Park Ave, Rochester, NY 14607 Phone: (585) 442-3060 Website: https://locations.theupsstore.com/ny/rochester/620-park-ave?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
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Review Summary
Victoria Smith
AWESOME, best ever service since new management took over in the past year.
Fun Guy
However the staff at this location are unprofessional And a bit rude.
Mason Tucker
I use them a lot and can always depend on quality customer service
M R Bryant
Store itself is great, clean and the people who help me are generally nice. I do get annoyed with UPS policies of taking packages to the store instead of them being delivered to my home, and then not being available for pick up the next day even though I’m a stay at home mom and usually at home especially if I know I have a package coming, but that’s a certainly not the stores fault and they’re always apologetic if the package hasn’t shown up when I go to get it
Matt Anderson
Horrible experience working with The UPS Store on Park Ave.I shipped an iMac computer from them using packaging purchased and recommended by them and packed according to UPS guidelines. This computer was destroyed in shipping and even though they sold me insurance on the package up to $700, nothing was covered. They continue to deny my claim and point me to UPS Corporate, which continues to point me back to this UPS Store. This never ending circle of misdirection is what they rely on to force you to give up.Here’s my message to UPS and the UPS Store: stop selling scam insurance and treat your customers better. I will never use UPS again and will be filing complaints and pursuing class action to get my claim paid.P.S. When I finally went back to the store to pick up my destroyed computer, the staff took about fifteen minutes to find the box, which was right in front of them. I told them that my package was right there and they proceeded to ignore me.
Bin Hoang
Lost my immigration package. I called 4 times and the one guy who picked up the phone was like What’s wrong? It has only been 4 days, while I have already explained to him that it was a 1-day guaranteed delivery. I had to talk to the manager instead to confirm that the package was lost. UPS have severely damaged my trust and cost me a lot of time and money. If you have important documents to deliver, please consider a different service.