The UPS Store

  1.3 – 294 reviews   • Shipping and mailing service

The UPS Store #5422 in Jamaica offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services – locally owned and operated and here to help. Stop by and visit us today – Corner Of 153 St & Jamaica Ave.

Store offering shipping, packaging, printing & other services, plus office supplies.

Hours

Tuesday8:30AM–7:30PM
Wednesday8:30AM–7:30PM
Thursday8:30AM–7:30PM
Friday8:30AM–7:30PM
Saturday9AM–5PM
SundayClosed
Monday8:30AM–7:30PM

Address and Contact Information

Address: 153-01 Jamaica Ave, Queens, NY 11432
Phone: (718) 658-7000
Website: https://locations.theupsstore.com/ny/jamaica/153-01-jamaica-ave?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

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Review Summary

Steven Aviles Matos
Unfortunately the staff in this location are not customer oriented .
Jeffsy Buenaventura
Opened 30 mins late and lady made me wait for another 10 mins!!!!
Rakesh Mungroo
Just went there to return a small box that was already paid for by Samsung.
Ruddy Blondet Villafaña
I had to returned a portable AC that I purchased from Amazon.I started the return process and I went to this UPS store to drop it off. However, the guy told me they don’t take package heavier then 50 pounds and mine was 52.9 pounds.When I asked where could I take it then, he couldn’t give me a proper address or name of the location. Then I was charged $6 for the return label that I had in a USB port.I got in the car and decided to call UPS customer service to see where could I take the package. A gentleman answered and didn’t understand why this store didn’t take my package if UPS deal with packages up to 150 pounds. Also, they had no option for me to find a solution to my issue.The gentleman kindly suggested another UPS store close by, to which I went and they did take my package with no problem at all.To conclude,, I just wish this store gives a choice for people with big packages. They don’t even have a sign that advice people the weight they can handle or not. I found it very unprofessional since when I called UPS customer service, the gentleman said this store should take packages up to 150 pounds.Anyways, I won’t be going back to this one from now on.
Drea Love
This was the worst service ever. The lady Rosemary open the store at 9:30 when it states 8:30 online as the hours. She entered and refused to speak with anyone and was very rude when approached. I would not take another package to this store. This place needs to be closed down because it hurts the UPS franchise. If this is what customer service is then I would use Fed ex or another carrier. Poor and disgusting service. Stay far away. If this is how UPS is operating then spend your money elsewhere. Zero stars is better then one but i didn’t have that option
Mashuk A
I would give zero star if possible because of their rude behavior and scamming mentality. They will use made up “UPS policy” and force you to purchase extra boxes for free Amazon return. CAREFUL.
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