The UPS Store

  3.4 – 43 reviews   • Shipping and mailing service

The UPS Store #5527 in Briarcliff Manor offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services – locally owned and operated and here to help. Stop by and visit us today – Corner Of N State Rd And Rt 9a (Next To Dunkin Donuts).

Store offering shipping, packaging, printing & other services, plus office supplies.

Hours

Tuesday8AM–6:30PM
Wednesday8AM–6:30PM
Thursday8AM–6:30PM
Friday8AM–6:30PM
Saturday9AM–3PM
SundayClosed
Monday8AM–6:30PM

Address and Contact Information

Address: 72 N State Rd, Briarcliff Manor, NY 10510
Phone: (914) 941-4120
Website: https://locations.theupsstore.com/ny/briarcliff-manor/72-n-state-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

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Review Summary

Jeanne Sottile
They are the most helpful, the nicest, and the fastest location I have been too.
John Altos
The owner and the rest of the employees were helpful too.
Mary Madden
I waited for two customers to finish their deliveries and then asked again.
Matthew Linn
If you have an Amazon return, I recommend not going to this UPS Store. I dropped-off a DVD for return to Amazon very efficiently in late Feb 2021 and was given receipt with tracking ID. I tracked the package in mid-March 2021 and it was never registered as picked-up in the UPS system and is apparently lost. I called this UPS store and was told to call 1-800-PICK-UPS. I called UPS and also went online at ups.com and was told I had to call this store–oh boy. You get the point. I will not go to this store anymore to ship anything. If I have to use UPS, I will drop it off at main UPS center in my area.
Alex Rosie21
Extremely helpful, friendly staff! Shout out to Miss Louis and Justin for getting me in and out of the store as quickly as possible! Thank you!
Hannah Castro
I have left a review of a business only one other time in my life before this. I dropped off some items to be returned to Amazon. The person at the counter (who I later went in and asked if he was the owner – which he was), was so unfriendly to me. I had my items boxed, but had to take them out and give him the items for each return code, I haven’t returned something through Amazon before, so I stepped aside to let someone behind me go while I separated everything on the floor. He grudgingly gave me scissors when I asked to open my box and then asked if I would be much longer, that he had ordered a sandwich at Starbucks and he’d like to go get it. I apologized and told him that I was nearly done and mentioned that I had been here much earlier at 8:30 because the website says the store is open at 8:00am. He barked no we open at 9. Just a really unpleasant, unhelpful, unaccommodating and rude attitude which I am surprised about in such a small town and from the owner no less at a time when small businesses are permanently closing and people are losing their jobs. I normally shop and support local, but won’t be supporting this business anymore and will be sure to encourage my friends and family to do the same. I will say that every other employee I’ve encountered here has always been beyond helpful and friendly – perhaps he was having a bad day.
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