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Handcrafted in the USA since 1946, The Shade Store provides custom window treatments made from the finest materials and exclusive designer fabrics. Visit our Austin showroom to meet with a design expert and experience our interactive product displays. View our full collection of shades, blinds, and drapery online and order free fabric swatches to find the right style for your home. With our free measurement service, you can expect your window treatments to fit perfectly. All orders are custom made by skilled artisans and ship free in 10 days or less.
Located In: 500 North Lamar
Service Options: In-store shopping
Hours
| Saturday | 10AM–6PM |
| Sunday | 12–5PM |
| Monday | 10AM–6PM |
| Tuesday | 10AM–6PM |
| Wednesday | 10AM–6PM |
| Thursday | 10AM–6PM |
| Friday | 10AM–6PM |
Address and Contact Information
Address: 500 N Lamar Blvd Ste 140, Austin, TX 78703 Phone: (512) 982-4235 Website: https://www.theshadestore.com/showrooms/texas/austin
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Curtains, Blinds, and Drapes – Austin, TX | The Shade Store
Located in the heart of the Texas capital, our Austin window treatments showroom features custom blinds, shades and drapes. Find the perfect style today!
Showrooms | Austin Area | The Shade Store
Austin. 500 North Lamar Blvd, Suite 140 (Entrance on corner of W. 5th Street) Austin, TX 78703 512.982.4235 / Email · Showroom Details > …
THE SHADE STORE – 500 N Lamar Blvd, Austin, TX
24 reviews of The Shade Store “I shopped around for window treatments when I moved into a new home. I got the best service, advice, and final product from …
Review Summary
Sharon Love
They know their stuff, give really good guidance and work with you on schedule.
Vanessa Arthur
We recently purchased a home and were set on high quality drapes.
Shelley Pernot
I then received a third shipment for one of the window shades – incorrect again.
Shelley Pernot
Run from this company! A few years back, we contracted with the shade store to install a shade for a large window opening in our bedroom. It took two tries to get it right but we finally got there in the end. I decided to go ahead and get the remaining window in the bedroom covered in the same shade, as well as two french doors as well. The shades eventually showed up, and were the wrong color. They did not match the existing shade. After considerable time and effort that I had to spend on this (my sales associate was too busy to help due to the increase in COVID orders), I determined that the color we originally had had been discontinued. Instead of informing me of this, the shade store just sent a different color. In addition to the shades being the wrong color, the new window shade valance and shade length did not match the existing shade, even though it was ordered to be exactly the same. Also, the door shades were lopsided, and the installer told me he didn’t know how to fix this. The shade store then agreed to remake all of the shades in a new material so that everything would match. The second shipment arrived. The window shades were the incorrect lengths and widths and currently do not match. The door shades are lopsided again, and again the installer could not fix this. I then received a third shipment for one of the window shades – incorrect again. Now in addition to window shades that are uneven lengths, the door shades have gotten worse. One is now completely broken. The other is even more lopsided. Evidently 3 times is not a charm. I am now requesting a full refund from the shade store, but am not optimistic they will honor this. I don’t wish to keep wasting my time and energy on a company that does not provide a quality product or care about their customers.Update: I was promptly contacted by the shade store after posting this review, who did agree to refund my purchase in full. I am therefore updating this review to 3 stars. While I’m grateful for the prompt customer service response, it was disappointing that I had to post a negative review, and overall my experience was definitely less than ideal.
Chandler
Company came out to measure for blinds. The measurement was incorrect on one window. Came out to remeasure. Sent a new blind and the dye was different. Informed us they’re using a different factory and they would have to replace all blinds. We weren’t pleased with the new color. Found blinds of a different material close to the original color. They forgot to include an important measurement in the notes of the new order. All this span over months. I assume every client doesn’t experience this, but we did.
Mark and Karen Pacocha
It has been a fantastic experience working with design professionals and installers. The product quality, customer service, and installation experiences have all been stellar! I have been working with the Austin store for the past year and a half and am very happy with the results!